Current Competition Terms and Conditions – Help Centre Home

Win 3 Coconut Lane Items - Instagram Competition - T&C's

The prize draw is open to all UK residents aged 16 or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
The Prize draw is free to enter, and no purchase is necessary.
To enter, you must follow @newlook and @coconutlaneuk on Instagram, tag a friend and like the posts promoting this prize draw.
All entries must be submitted via the New Look Instagram channel and the Coconut Lane Instagram page.
There are no limits of number of entries permitted per person.
The opening date for entries is 00:00 on 11 June 2026. The closing date is 23:59 on 16 June 2026. Entries received after this time will not be considered valid.
If for any reason a technical interruption of any kind, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.
A winner will be chosen by random draw performed by a computer process.
The winner will receive three (3) Coconut Lane items of their choice sold on the NewLook.com website and a £250 New Look eGift Card.
The winner will be notified by email (using the details they provided on entry), and, where necessary, must provide a postal address to claim their prize. If a winner does not respond to the Promoter within three (3) of days of being notified by the Promoter, then the winner’s prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process at clause 8.
The prize will be sent to the winner by post within 30 of days of being notified of their win.
The Prize is supplied by Coconut Lane Limited (“Supplier”). The Promoter reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
Insofar as is permitted by law, the Promoter, its agents, or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for loss, damage, personal injury, or death occurring as a result of taking up the Prize, except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
In addition to clause 6, the Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s privacy policy and will not be used by Instagram.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The Promoter of this prize draw is New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

Win a New Look ‘Endless Summer’ Goodybag worth £155 - Instagram Competition - T&C's

The competition is open to all UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
The competition is free to enter, and no purchase is necessary.
To enter, you must follow the Promoter’s Instagram page @newlook, like and tag a friend on the Promoter’s post promoting this competition (“Post”).
Only one entry per person is permitted.
The opening date for entries is 15:00 on Friday 5th June 2026. The closing date is 23:59 on Wednesday 10th 2026. Entries received after this time will not be considered valid.
A winner will be chosen by random draw performed by a computer process.
The winner shall receive a New Look ‘Endless Summer’ Goodybag to the value of £155.00.
The products provided to the winner are non-refundable and non-exchangeable.
The winner will be notified by direct message on Instagram and a comment on the Post (using the details they provided on entry). If the winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process at clause 6.
The prize is non-exchangeable, non-transferrable and no cash alternative will be offered.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major Prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy and will not be used by Instagram.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The “Promoter” of this prize draw is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

Find the Scratch Card - Store Competition - T&C's

The competition is open to all UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with this competition.
The competition is free to enter, and no purchase is necessary.
The opening date of the competition is 10:00 on Friday, 29th May 2026. The closing date is the earlier of all Prizes being found and 23:59 on Friday, 29th May 2026.
Each person may win a maximum of one (1) Prize each.
Ten (10) Prizes are available within the following thirteen (13) participating New Look stores:
1. Glasgow - Buchanan St
2. Braehead
3. Newcastle-Upon-Tyne
4. Leeds - White Rose
5. Leeds Trinity Quarter
6. Manchester - Arndale
7. INTU Trafford Centre
8. Liverpool
9. Meadowhall
10. Gracechurch St
11. Bluewater SC
12. Lakeside
13. Cardiff - St Davids
  each a “Participating Store”
To win a Prize, you must:
1. find the New Look scratch card in one of the participating New Look stores; and
2. bring the scratch card to a member of staff in the Participating Store to redeem the Prize. Please note you will be required to provide your name and county to the member of staff – see clause 15 for more information.
The scratch card which will reveal one of the following Prizes which the winner may select from the Participating Store:
1. 1 x pair of New Look Sandals;
2. 1 x New Look Dress;
3. 1 x New Look bag;
4. 1 x New Look Swimwear product; and
5. 1 x New Look £50 gift card
  each a “Prize”and together the “Prizes”.
Two (2) of each Prize will be available to win in each Participating Store.
The Prizes listed in clauses 7.1, 7.2, 7.3 and 7.4 must be redeemed on Friday 29th May 2026 at the Participating Store where the Prize was won. Sizes and products are subject to availability at that Participating Store.
The Prizes listed in clauses 7a, 7b, 7c and 7d are for New Look product only. No concession products.
The Prize is non-exchangeable, non-transferrable and no cash alternative will be offered.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion including if it suspects the person has already won a Prize.
The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this competition or accepting the prize(s), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 3. If you object to any or all of your surname, county and winning entry being published or made available, please notify the member of staff or contact the Promoter at uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s privacy policy (https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy) and will not be used by Instagram or Facebook.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The competition will be governed by English law and entrants to the competition submit to the jurisdiction of the English courts.
The promoter of this competition is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428) (“Promoter”).

Win a £250 New Look e-Gift Card - Instagram Competition - T&C's

The competition is open to all UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
The competition is free to enter, and no purchase is necessary.
To enter, you must follow the Promoter’s Instagram page @newlook, like and tag a friend on the Promoter’s post promoting this competition (“Post”).
Unlimited entries per person.
The opening date for entries is 15:00 (BST) on Friday 15th May 2026. The closing date is 23:59 (BST) on Tuesday 19th May 2026. Entries received after this time will not be considered valid. .
Winner will be chosen at random.
The winner shall receive a £250 E-gift voucher.
The winner will be notified by direct message on Instagram and a comment on the Post (using the details they provided on entry). If the winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process at clause 6.
The winner shall receive the Prize within 3 months following receipt of their response under clause 8.
The Prize is non-exchangeable, non-transferrable and no cash alternative will be offered. .
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major Prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy and will not be used by Instagram.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The “Promoter” of this prize draw is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

Ipanema Bundle Giveaway - Facebook Competition - T&C's

The competition is open to all UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
The competition is free to enter, and no purchase is necessary.
To enter, you must follow the Promoter’s Facebook page @newlook, like and tag a friend on the Promoter’s post promoting this competition (“Post”).
Unlimited entries per person
The opening date for entries is 9:00 (BST) on Thursday 14th May 2026. The closing date is 23:59 (BST) on Wednesday 20th May 2026. Entries received after this time will not be considered valid.
Winner will be chosen by random.
The winner shall receive a prize which will be sent out by Ipanema. The bundle consisting of the products listed below:
1. Twelve pairs of Ipanema’s (Customer’s choice)
2. Ipanema towel
3. Water bottle
4. Tote Bag
The winner will be notified by direct message on Instagram and a comment on the Post (using the details they provided on entry). If the winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process at clause 6.
The winner shall receive the Prize within 3 months following receipt of their response under clause 8.
The Prize is non-exchangeable, non-transferrable and no cash alternative will be offered.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major Prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy and will not be used by Facebook.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The “Promoter” of this prize draw is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

Win a £250 New Look e-Gift Card - Instagram Competition - T&C's

The competition is open to all UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
The competition is free to enter, and no purchase is necessary.
To enter, you must follow the Promoter’s Instagram page @newlook, like and tag a friend on the Promoter’s post promoting this competition (“Post”).
Unlimited entries per person.
The opening date for entries is 15:00 (BST) on Friday 22nd May 2026. The closing date is 23:59 (BST) on Tuesday 26th May 2026. Entries received after this time will not be considered valid.
Winner will be chosen by last comment wins
The winner shall receive a £250 E-gift voucher.
The winner will be notified by direct message on Instagram and a comment on the Post (using the details they provided on entry). If the winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process at clause 6.
The winner shall receive the Prize within 3 months following receipt of their response under clause 8.
The Prize is non-exchangeable, non-transferrable and no cash alternative will be offerede.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major Prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy and will not be used by Instagram.
This promotion is in no way sponsored, endorsed or administered by Instagram, and therefore, Instagram is not responsible for any element of this promotion.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The “Promoter” of this prize draw is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

Win a £250 New Look Gift Card & a £120 Fresha Gift Card - Club New Look Competition - T&C's

To enter, you must sign up to be a member of CLUB New Look at New Look’s pop-up store at Milton Keynes, Midsummer Place Shopping Centre (“Eligible Participants”), subject to these Terms & Conditions.
The Prize Draw is open to all Eligible Participants -- who are UK residents aged 16 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the Prize Draw.
No purchase is necessary to enter the Prize Draw and all Eligible Participants will be automatically entered into the Prize Draw.
You may only enter the Prize Draw once.
The opening time for entries is 10am (BST) Friday, 17, April 2026. The closing date is 4pm (BST) Sunday, 17, May 2026. Entries received after this time will not be considered valid.
The Prize Draw is for the chance for one (1) individual to win the Prize.
The winner will receive a £350 New Look Gift Card which they can spend in-store or online and a £150 Fresha Gift Card (“Prize”).
This promotion is not affiliated with or endorsed by Fresha.
A winner will be chosen by random draw performed by a computer process.
The winner will be notified by the email provided in the entry form, and, where necessary, the winner must provide a postal address to claim their Prize. If a winner does not respond to the Promoter within three (3) days of being notified by the Promoter, then the winner’s Prize will be forfeited, and the Promoter will be entitled to select another winner.
Details of how to claim the Prize will be sent to the winner by email within thirty (30) days of being notified of their win.
The winner will be required to submit their personal details, including name, telephone number, postal address and email address to validate their random selection as a winner.
The Prize is non-exchangeable, non-transferrable and no cash alternative will be offered.
If the Promoter believes that an entry contravenes these terms and conditions, the Promoter reserves all rights to reject the entry at its discretion.
The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not it arises as a result of any person’s negligence) in connection with this Prize Draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for any failed or lost entries.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable, copies of their winning entries, to anyone who emails uk.events@newlook.com within one (1) month after the closing date stated in clause 5. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: uk.events@newlook.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
Personal data supplied during this promotion will only be processed as set out in the Promoter’s privacy policy: https://help-uk.newlook.com/hc/en-gb/articles/360018841831-Privacy.
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
The Promoter will retain the personal details used to enter the prize draw for the period in which the prize draw is live. Once the Prize draw is concluded if your entry has been unsuccessful your personal details will be deleted within 1 month of the winner being chosen. If at anytime you would like to withdraw from the competition during the period of the prize draw being live please contact privacy@newlook.com.
The Prize Draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
The Promoter of this Prize Draw is New Look Retailers Limited of Mercery Road, Weymouth, Dorset, DT3 5HJ, United Kingdom (Company Number 1618428).

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