What is CLUB New Look?
It’s a loyalty program for New Look customers. It’s free to join and gives its members exclusive member prices on hundreds of products across all categories.
How do I join CLUB New Look?
You can join by going to the Profile screen on your New Look mobile app. From there you can tap “discover more” to read all the benefits in the members hub screen, and join the program. If you don’t see a big banner on your Profile screen with a “discover more” button it’s because you’re not yet eligible to join the program.
Why am I not eligible for CLUB New Look?
We’re slowly rolling out the program across all our UK customers. If you’re in the UK and still can't see the CLUB New Look on the Profile screen of your app don’t worry, you will be invited to join shortly. Thanks for your patience.
What benefits does CLUB New Look offer?
After joining the program you’ll get exclusive member prices across hundreds of products. These prices will always be lower than what non-members pay, and don’t require using any kind of code at checkout (they’re automatically applied as you shop). In addition, you’ll also receive exclusive fashion tips from us, and the opportunity to win competition prizes and invitations to exclusive events.
How much does it cost to join CLUB New Look?
It’s free to join.
How can I find products with CLUB prices?
You can find products with member prices by looking for the “CLUB PRICE” badge on the product page. You’ll see the CLUB price and the standard price side by side, so you can easily see how much you’re saving.
I want to leave CLUB New Look
We’re sorry to hear you’re not happy with your experience of CLUB New Look. If you want to leave our loyalty program, you can do so by reaching out to our customer care team.
