What delivery options are available?
- All orders are dispatched with Royal Mail tracked delivery priced at £3.99 per order. There is currently no next day option available.
How long will it take for my item to arrive?
- Orders are expected to be delivered within 7 working days.
How do I know my order has been shipped?
- Your order will show as dispatched within Facebook Marketplace when it is on it's way to you.
- The Royal Mail tracking link will be available within Facebook Marketplace.
Where is my order?
- You can track your order using tracking information within Facebook Marketplace.
What happens if I do not receive my order?
- We're really sorry if your order has not arrived as expected. So we can look into this for you please make sure you've done the following.
- Check with others in your household or your immediate neighbours, as they may have accepted this on your behalf if you were not in at the time of delivery.
- Take a look around your property in any sheds, outbuildings or safe places where the postman or courier may have left your parcel for you.
If you still can’t find your parcel please contact us (see contact options at the bottom of the screen) asap with your order information including order number, email and delivery address.