Yes, can match an offer on our site, if you let us know prior to purchase.
Sometimes our online promotions and discounts at www.newlook.com may vary to those we have in our New Look stores.
We know that sometimes you prefer to shop in your local New Look store and we are more than happy to honour any of our online promotions or discounts in store. Just speak to a member of our store team.
We can only price match when the online promotion/discount is currently valid and there is stock available. This is against the product price itself and does not include any applicable delivery charges.
Price matching also applies to items you have purchased online with a discount and looking to refund and repurchase in store (e.g. for a different size), where the promotion/discount can be reapplied to the repurchase.
Please note: We do not price match against marketplaces, individual sellers or other retailers which may stock our products. We do not price match online against store prices, e.g. closing down sale.
