Most of our stores in Scotland are now open for Click & Collect COLLECTION ONLY, this includes Click & Collect orders that are awaiting in store from before lockdown.
Stores in Northern Ireland remain closed.
If your local store is re-opening it will be listed here.
Click & Collect orders will be held in stores affected by lockdown until 7 days after their full re-opening date.
If you do not collect your order, you do not need to contact us, we will hold your order until 7 days after your local store is back open. If it is not collected at that point, we will return it to the warehouse and your refund will be processed.
We hope you stay safe and well during lockdown.
What about refunds for store purchases?
If you have made a purchase in store, you will be able to return this once the store has fully re-opened. You are unable to return items purchased in store to our warehouse.
Under our Christmas/Lockdown Returns Policy any in-store purchases made after the 15th October 2020 may be returned to your local store within 14 days of their re-opening, with a valid receipt/gift receipt.
This policy applies to all items purchased, whether full-priced, promotion or sale.