To use a gift card in one of our stores:
The staff member will swipe your gift card at the till, stores may also accept third party gift cards, such as Love2Shop and One4All, as well as specific local shopping vouchers. If you are unsure whether or not your gift card will be accepted, please speak to the store directly.
To use a gift card online:
For a New Look gift card - Enter your 16 digit gift card number and your PIN at the checkout page under 'Use a Gift Card'. You can find your PIN on the back of your gift card under a scratch-off silver panel.
The website will first request you to 'Check Balance' and then ask you to click again to 'Apply Funds'. Please ensure you follow both steps to use the gift card successfully. Any remaining balance after a gift card balance has been applied, can be paid via credit/debit card, PayPal or New Look Store Card.
For payment with a One4All card, you will need to select Visa Electron as the payment type, enter the 'valid thru' date in the expiry box and the CVV2 code on the back of the One4All card can be entered in the security code box.) Please note, the balance of the One4All card will need to cover the entire cost of the order, unless you also have a New Look gift card for the remaining balance.
Our website does not accept payment by Credit Note. For more information on this, click here.
