To use a gift card online: |
1. For a New Look gift card - In the payment section after you have selected your delivery/collection address. (For a One4All gift card see more info here.)
Simply enter your 16 digit gift card number and your PIN at the checkout page under 'Use a Gift Card'.
2. The website will ask you to 'Check Balance'
3. Click again to 'Apply Funds'.
Please ensure you follow both steps to use the gift card successfully. Any remaining balance after a gift card balance has been applied, can be paid via credit/debit card, PayPal or New Look Store Card.
Please keep hold of any gift card used for purchase, as any future refund will automatically return to the same card. Gift cards can be registered against loss or theft here.
Where do I find the PIN? |
For a physical gift card: You can find your 4-digit PIN on the back of your gift card under a scratch-off silver panel.
For a digital E-gift card: You can find your 4-digit PIN next to the barcode in your email.
To use a gift card in one of our stores: |
The staff member will swipe your gift card at the till, if it is a digital e-gift card, they will enter the gift card number manually.
Stores may also accept third party gift cards and vouchers, such as Love2Shop and One4All, as well as specific local shopping vouchers.
If you are unsure whether or not your gift card will be accepted, please speak to the store directly.
Our website does not accept payment by Credit Note. For more information on this, click here.
FAQs |
