You will receive an 'Awaiting collection' email when your chosen collection store have received your order.
- For Click & Collect orders in a New Look store, you have 10 days to collect your order.
- For Collect+ orders, you have 10 days to collect your order.
- For Doddle orders, you have 5 days to collect your order.
The collection date given on your order is the earliest estimated time of collection. For the expected delivery times of our collection orders, take a look at the collection options page here.
We would ask that you await your collection email prior to making any unnecessary journey to store to collect.