Click & Collect from a New Look store:
You have 10 days from your order's arrival in store, to collect your parcel.
In certain circumstances we are able to extend this collection period. You will need to contact the store or our Customer Care team to do this.
Collection from an Evri ParcelShop:
You have 10 days from your order's arrival in store, to collect your parcel.
Collection from an Evri Locker:
You have 3 days from your order's arrival at the locker, to collect your parcel.