For our standard deliveries, you will receive a calling card to reschedule or collect from a local Royal Mail sorting office. All our standard deliveries are tracked.
You can check the Royal Mail website to find your local sorting/delivery office.
With our Next Day delivery option you can leave delivery instructions on the checkout page. These instructions will appear on the label of your parcel (i.e leave it in the shed, or leave with neighbour at no.8). Please note, by leaving delivery instructions on your parcel, you are accepting responsibility for it once delivered.
For DPD Next Day orders, you can download the DPD app here, where you can keep track of your order's journey and manage all your delivery preferences, including safe place delivery, delivery to neighbour, or delivery to a local pick-up shop (unavailable during COVID-19 lockdown).