The FASTEST way to get a refund or exchange for your item is to return it to a New Look store (UK) within 28 days of you receiving your order (14 days for sale items).
If you are unable to return to a store, you have the following options:
• Collect+ can print a returns label for you at over 7000 Collect+ locations. Simply visit their website here making sure you select the 'Print label in store - for FREE' check box.
• All 12,700 Royal Mail Post Offices also have printing facilities. Visit here for more info.
• Return your parcel to any of our 247 Doddle locations across the UK including some Morrisons stores. No need to print any labels. Visit here to find your most convenient store.