Yes you can. Collect+ returns are FREE for all our online UK orders.
Visit here to register your parcel for return and to find your nearest Collect+ store and see their opening hours.
You can drop off your parcel at one of over 7000 local convenience stores. You can create and print your Collect+ returns label at home, or select the 'Print label in store - for FREE' tick box, to print at the Collect+ location. (See below).
When you create a Collect+ return, you will receive an email with your 'Print in store' voucher. Simply take this on your smartphone with your parcel, and they will print your label for you.
You can also track your parcel once you've sent it back here. Please keep hold of your returns receipt until your return and refund has been processed.
Items must be returned within the time limits set out here.