To get started, visit the Collect + website here:
You can find locations of your nearest Collect+ locations and info on opening times here.
Not all Collect+ locations offer label printing. For a list of stores that DO NOT see here.
You can create more than one label if you have multiple bags to return. You will need to create a return for EVERY bag, DO NOT make multiple copies of the same label.
Please note: If you don't have a printer or a smartphone, simply make a note of the 9-character reference number included in the email, which starts with ‘PS’ and ask the store to print the label by quoting this reference number to them
You can track your parcel once you've sent it back here. Please remember to keep your proof of return receipt and keep hold of it until your refund has been received.