What are my delivery and collection options? (including last order dates for Christmas) – Help Centre Home

YOUR DELIVERY, COLLECTION & RETURN OPTIONS

Our thresholds for free delivery do not apply to sale items. However you can still get free standard Click and Collect to your local store.

HOME DELIVERY OPTIONS	DELIVERED BY	CUT OFF	DELIVERY TIMES	COST	MORE INFO	LAST ORDER DATE FOR CHRISTMAS
Next Day UK	DPD	Order by 7pm	Delivered between 8am - 8pm	£5.99 FREE with delivery pass or on orders containing full price items totalling £100 or over	Email & SMS will be sent the day before so you can select your preferred 1 hour time slot (Available between 11am - 5pm) Option to send delivery to a parcel shop/leave with a neighbour/change date Live tracking available with follow my parcel	23rd December Order by 4pm
Next Day Evening	DHL Parcels UK (Formerly UKMail)	Order by Midnight	Delivered between 6pm - 10pm 7 days a week	£7.99 FREE on orders containing full price items totalling £100 or over	SMS will be sent confirming delivery	22nd December Order by Midnight
Nominated Day UK	DPD		Order up to 7 days in advance Delivered between 8am - 8pm	£5.99 FREE with delivery pass or on orders containing full price items totalling £100 or over	Email & SMS will be sent the day before so you can select your preferred 1 hour time slot (Available between 11am - 5pm) Option to send delivery to a parcel shop/leave with a neighbour/change date Live tracking available with follow my parcel	23rd December Order by 4pm
Next Day & Nominated Day - Northern Ireland	Nightline	Order by Midday	Order up to 7 days in advance Deliveries Mon - Fri between 8am - 6pm	£5.99 FREE with delivery pass or on orders containing full price items totalling £100 or over	Email & SMS will be sent confirming delivery including a 2 hour delivery window Tracking and order updates available Option to change delivery if required	Friday 21st December. Order by Midnight
Nominated Evening	DHL Parcels UK (Formerly UKMail)		Delivered between 6pm - 10pm 7 days a week	£7.99 FREE on orders containing full price items totalling £100 or over	SMS will be sent confirming delivery	22 December. Order by Midnight
Sunday	DPD	Order by 7pm Saturday	Delivered between 9am - 5pm	£5.99 FREE with delivery pass or on orders containing full price items totalling £100 or over	Email & SMS will be sent the day before so you can select your preferred 1 hour time slot (Available between 11am - 5pm) Option to send delivery to a parcel shop/leave with a neighbour/change date Live tracking available with follow my parcel	22 December. Order by 7pm
Standard	Royal Mail		2 - 4 working days	£3.99 FREE with delivery pass	Delivery dates will be shown at checkout Email & SMS will be sent confirming delivery	20th December. Order by Midnight
BFPO	Royal Mail		5 - 10 working days	£3.99 FREE with delivery pass	Delivery dates will be shown at checkout Email & SMS will be sent confirming delivery	18th December. Order by Midnight
Channel Islands	Royal Mail		2 - 4 working days	£3.99 FREE with delivery pass	Delivery dates will be shown at checkout Email & SMS will be sent confirming delivery	12th December. Order by Midnight
COLLECTION OPTIONS	DELIVERED BY	CUT OFF	DELIVERY TIMES	COST	MORE INFO	LAST ORDER DATE FOR CHRISTMAS
Standard Click & Collect - New Look Stores	New Look		3 - 5 working days	FREE on all orders over £19.99	Delivery dates will be shown at checkout for each store Only available when you spend £19.99 or over	Find your stores last order date here
Next Day Click & Collect - New Look Stores	New Look	Order by 6pm	Available to collect after 2pm next day Deliveries Mon - Sat **Some deliveries to Scottish Stores may arrive later than 2pm	£2.99 FREE with delivery pass or on orders containing full price items totalling £45 or over	Delivery dates will be shown at checkout for participating stores	Find your stores last order date here
Collect+	Collect+		2 - 4 working days	£3.99 FREE with delivery pass or on orders containing full price items totalling £50 or over	Delivery to over 7,000 local convenience stores Open 7 days a week Email & SMS will be sent confirming when order is ready for collection^*	20th December. Order by Midnight
Doddle (Next Day)	Doddle	Order by 10pm	Available to collect after 4pm next day Deliveries Mon - Sat	£3.99 FREE with delivery pass or on orders containing full price items totalling £50 or over	Email & SMS will be sent confirming when order is ready for collection^*	23rd December. Order by 6pm
RETURN OPTIONS				COST	MORE INFO
New Look Stores				FREE	Return to UK stores within 28 days (14 days for sale items) from the receipt of goods
Collect+				FREE	Visit here to create your returns label & find your most convenient store. You can choose to print your own, or select 'Print in store - for FREE'. You can also track your parcel once you've sent it back using the link above Items to be returned within 28 days* from receipt of goods
Doddle				FREE	Drop off your parcel at any of our 260 Doddle stores, including Morrisons No need to print any labels Visit here to find your most convenient store. You can also track your parcel once you’ve sent it back here. Items to be returned within 28 days* from the receipt of goods
By Post				FREE	• Visit here to create and download your returns label and to find your nearest Post Office. • Don’t have a Printer? Don’t worry, all 12,700 Royal Mail Post Offices have printing facilities. Visit here for more info. • Items to be returned within 28 days from receipt of goods (sale items within 14 days). • Please remember to get a proof of postage receipt.

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