Here are some tips if your promo code isn't working:
Make sure the promo code is in date (any start or expiry date will be shown on the voucher or email).
Make sure there is no space at the end or beginning of the promo code on the 'Enter promo Code' box and click 'Apply code' (as below).
Do not copy and paste codes. Always type the promo code manually and include any hyphens (-) where shown.
Do not use promo codes on sale or promotional items. Promo codes are only valid on full-priced items.
Do not use promo codes on concession/branded items. Promo codes are not valid on non-New Look items, unless specifically stated, do not use promo codes on Cameo Rose, Apricot, AX Paris, QED, JDY, Parisian, Blue Vanilla/Pink Vanilla, Mela, Carpe Diem, Brave Soul, Noisy May, Tokyo Doll, Anita & Green, Influence and Lulua are all excluded from promotional discounts.
Single Use Coupon Codes: Some offers, such as UNiDAYS can only be used once. It may be that this promo code has already been used.