We ensure that your personal information is adequately protected across all our websites, as required by data protection law.
Stay Web Safe! Change your New Look password regularly on the account section of our website and avoid using the same password as your online accounts with other companies.
If you are concerned that your details or account have been used for an order not made by yourself, please contact us immediately via the contact options at the bottom of this page ensuring you START YOUR MESSAGE with 'FRAUD QUERY' and include your full name, email address and any relevant order number.
We would also recommend that you attempt to reset your password as soon as possible:
- If you are logged into your account- click here.
- If you are logged out of your account you can request a password reset here.
For more info on Security, see here.