No. Unfortunately our credit notes can only be used in store.
However, if the item you want is only available on the website, any New Look store will be able to order from the website for you using the credit note as payment, or part-payment.
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As some of our stores remain closed due to COVID-19 lockdown, we are more than happy to extend the use of any credit notes that are due to expire within the period of store closures in your local area, for 30 days from the date of their re-opening.
More info on when your local store will re-open here.
There is no need to contact us, simply note reference #1444319 onto the top of your credit note for store reference when you make your purchase.
