Any purchases made between the 15th October 2020 and the 24th December 2020 may be returned until 31st January 2021, with a valid receipt/gift receipt or order number/dispatch note.
This policy applies to all items purchased, whether full-priced, promotion or sale.
This applies to both online and in-store purchases.
On Boxing Day, in order to serve customers as quickly as possible we will not be able to process any refunds or exchanges in our stores.
Our normal returns policy for refunds still applies, see full policy here.
Returned a parcel to our warehouse? Please allow up to 15 working days for your refund, from the date you sent your parcel back to us. There is no need to contact us. You'll receive an email when it has been processed.