|Due to COVID-19, Ikano are currently experiencing high levels of calls and are operating shorter opening hours. (They're open Monday to Friday 9am - 5pm.)|
1. You can make a payment onto your New Look Store Card in any New Look store, make sure you have the card with you. (You can make payment via cash or debit card. You can not use a gift card to make a payment onto your store card.)
2. You can log in to your New Look store card account online to view your statements and make a debit card payment. Simply log in here.
If you haven’t set up access to your account yet, set up here.
You can make a payment onto your New Look Store Card in any New Look store, make sure you have the card with you.
3. You can make a payment directly from your bank account to:
Sort code: 40-02-50
Account number: 81341561
Please always use your 16 digit New Look card account number as the reference for your payment so this payment can be correctly applied to your account.
or 4. You can call our card provider, Ikano Bank, to make a payment over the phone. Just call them on 0371 781 3080. You’ll need your New Look card number to hand.
Please note: If you experience any issues, you will need to raise this with Ikano Bank directly on the number above.