Returns with Royal Mail are FREE!
1. Simply visit here to create and download your own returns label, and to find your nearest Post Office location.
2. If you can't print your returns label at home, don't worry, all 12,700 Royal Mail Delivery Offices have printing facilities. You can find locations of those and more info here, or on the Royal Mail website once you've created your free label (see below).
3. Package your item(s) in one bag, and include the returns note inside and go to your most convenient location.
4. Please remember to keep your proof of postage receipt and keep it until your refund has been received.
Items must be returned within the time limits set out here.
You can track your return back to us with the reference on your returns receipt given to you at the Post Office. Just pop the long line of numbers and letters into the search bar here.