1. Add item(s) to your bag and go to 'Secure checkout'.
2. Select 'Delivery', and enter your address.
3. You will see two delivery options 'Channel Islands (Royal Mail)' or 'UK Express (Royal Mail)', and the expected delivery dates for each option., Choose the option that suits you.
4. Continue to payment.
Orders placed with Royal Mail Standard Channel Island delivery are expected to arrive within 3-5 working days. Orders from accounts that have a Delivery Pass, this delivery option will show as FREE or on orders containing full price items totalling £25 or over.
Orders placed with Royal Mail Express Channel Island delivery are expected to arrive within 2 working days. Orders from accounts that have a Delivery Pass, this delivery option will show as FREE or on orders containing full price items totalling £50 or over.
You can purchase a Delivery Pass here.
If you have specific delivery instructions, you can add these to the order using the '+ Add delivery options' box.
Our Royal Mail Channel Island orders are tracked. You will receive an email from Royal Mail once they have your order information with details of your tracking as well as updates about your order's whereabouts.
You will also receive a text 2 days before delivery to advise on your exact delivery date and will be provided with a 4 hour delivery window.
On the day of delivery, you will receive a further text with a 2 hour delivery window.