|For any concerns around the delivery of your order and COVID-19 lockdown, please read more here.|
1. Add item(s) to your bag and go to 'Secure checkout'
2. Select 'Delivery', and enter your address.
3. You will see three delivery options (see below). For DPD Next Day, select the 2nd option 'UK Next Day (DPD Precise)'.
4. Select your PRECISE delivery date, from the available dates showing. If you change your mind, simply click on the 'Change delivery date' option and select again. (If you don't select a date for delivery, this will automatically be set for delivery on the first available date.)
5. Continue to payment.
Orders placed after the 8pm cut-off time, will not be delivered on the next day, but the day after. This will be clear from the first delivery date showing at checkout.
This option is FREE for orders from accounts that have a Delivery Pass or on orders with £65 or more of full price and/or promo items (excludes sale). You can purchase a Delivery Pass here.
Orders that contain £65 or over of full-priced New Look items, will show this delivery option as FREE.
If you have specific delivery instructions, you can add these to the order using the '+ Add delivery options' box.
You will receive an email from DPD once they have your order information, you will be able to select your one-hour delivery slot (between 8am and 8pm, dependent on availability) and access full tracking and delivery options; including safe-place delivery, deliver to neighbour and delivery to a DPD pick-up point. These options can be accessed via the tracking link in the email, or the DPD App.