Current Offer Terms and Conditions

1. This offer entitles you to up to 25% off selected items online at www.newlook.com
2. Discounted items will already have the promotional discount applied. No code is needed.
3. This offer excludes sale and select third party branded concession items.  
4. This offer cannot be used to purchase New Look gift vouchers or gift cards or used towards payment of any outstanding balance on a New Look store card.
5. No cash or any other alternative will be given.
6. This offer cannot be used in conjunction with any other offer or discount.
7. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
8. The return value of the item’s purchased using the discount shall be the applicable return value under New Look’s return policy less the discount obtained.
9. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428.

1. This offer (the “Offer”) entitles you to a 10% discount on full-price New Look items in a single transaction when you shop in the New Look App for the first time.
2. The Offer is live from 00:01 (BST) on Saturday 15th August 2026.
3. To redeem this Offer, enter the code from your email in the promo box in your bag in the New Look App and select next day delivery at checkout. 
4. This Offer excludes third party/concessions (see list here), promotional and sale items.
5. This Offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
6. No cash or any alternative will be given.
7. This Offer may be amended or withdrawn at any time at the Promoter’s discretion.
8. The return value of the items purchased using this offer shall be the applicable return value under New Look’s Returns Policy less the discount obtained.
9. Your statutory rights as a consumer are not affected.
10. These terms and conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

Selected lines have been added to sale on the website. Selected items have been reduced up to 60% and these will all appear with a sale label whilst stocks last.

1. The discount offered will be clearly shown on the specific product page of that item, and will automatically apply at checkout. No code is required.
2. This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
3. No cash or any alternative will be given.
4. This offer cannot be used in conjunction with any other offer or discount.
5. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
6. The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
7. Your statutory rights as a consumer are not affected

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer is available exclusively to active Club New Look (“Club NL”) members and is not available to non‑members.
2. This offer entitles Club NL members to 5% off selected products on the New Look website at www.newlook.com and the New Look App only.
3. Eligible products will display the applicable Club NL member price on New Look’s website and App. Products not displaying a member price are excluded.
4. Discounted items will already have the promotional discount applied. No code is needed; however, you must be logged into your Club NL account at checkout for the discount to apply.
5. This offer excludes sale/promotional items and third‑party branded concessions.
6. This offer cannot be used to purchase New Look gift vouchers or gift cards or used towards payment of any outstanding balance on a New Look store card.  
7. Club NL member pricing may be suspended during site‑wide promotional events at the Promoter’s discretion.  
8. This offer cannot be used in conjunction with any other offer, promotion or discount. However, if a Club New Look member chooses to use a different eligible offer, promotion or discount, that alternative offer will take precedence and the Club New Look member price will not apply.
9. The Promoter reserves the right to amend the discount value offered as part of this Club New Look member benefit at any time, including increasing, reducing, or withdrawing the discount entirely, at its sole discretion and without prior notice.
10. No cash or any other alternative will be given.
11. The return value of the item’s purchased using the discount shall be the applicable return value under New Look’s return policy less the discount obtained.  
12. Your statutory rights as a consumer are not affected.
13. Use of this offer is subject to the Club NL Membership Terms and Conditions available here: https://help-uk.newlook.com/hc/en-gb/articles/11270172841245-Club-New-Look-T-C-s

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428.

1. This offer (the “Offer”) entitles you to Free Next Day Delivery on a single transaction at newlook.com or in the New Look App. 
2. The Offer is valid for the period stated on your email.
3. To redeem this Offer, enter the code from your email in the promo box in your bag at newlook.com or in the New Look App.
4. This Offer excludes orders of sale items only. Applicable on mixed bags (sale and full price).
5. This Offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
6. No cash or any alternative will be given.
7. This Offer may be amended or withdrawn at any time at the Promoter’s discretion.
8. The return value of the items purchased using this offer shall be the applicable return value under New Look’s Returns Policy less the discount obtained.
9. Your statutory rights as a consumer are not affected.

10. These terms and conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction.

    Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

    Registered number 1618428.

1. This offer entitles you to a discount on a purchase of full-price New Look items made online at www.newlook.com or in the New Look App (“Discount”) and free next-day delivery (“Free Delivery”).
2. The Discount and Free Delivery shall be provided to customers opting-in to New Look emails/newsletter for the first time or returning to opt in and who are selected to receive the offer at the Promoter’s sole discretion.
3. The value and details of the Discount are as stated in the email sent by the Promoter with your unique discount code (“Discount Email”). Please allow up to 24 hours for the Discount Email to arrive in your inbox.
4. To claim the Discount + Free Delivery, you must redeem the discount code sent in the Discount Email prior to the expiry date stipulated in the Discount Email. After this period, the discount code will automatically expire and cannot be redeemed.  
5. If the discount code provided in the first Discount Email is not redeemed within the stipulated time period, you shall be emailed a second Discount Email with a discount code for the Discount only. Please allow up to 24 hours for the second Discount Email to arrive in your inbox.
6. The Discount only code is valid for 30 days from the date you receive the second Discount Email (please see second Discount Email for the expiry date). After this period, the Discount will automatically expire and cannot be redeemed.
7. To redeem either the Discount + Free Delivery or Discount, enter your unique discount code (as provided in the Discount Email or second Discount Email) in the promo code box at checkout before completing your purchase online.
8. The Discount can only be redeemed for purchases made online at www.newlook.com and in the New Look App.
9. This offer does not apply to third-party brands, promotional or sale items, gift vouchers or gift cards, payment of any outstanding balance on a New Look store card, or delivery charges.
10. The offer is single-use and can only be redeemed once.
11. The offer cannot be used in conjunction with any other offer or discount or promotion (including press, magazine, student discount or New Look staff discount card).  
12. No cash or any other alternative will be given.
13. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
14. The return value of the item’s purchased using the Discount shall be the applicable return value under the Promoter’s return policy less the discount obtained.
15. The Promoter accepts no responsibility for lost, delayed, or undelivered Discount Emails or discount codes.
16. By redeeming this offer, you agree to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions shall prevail.
17. This offer and the terms & conditions are governed by English law and your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer (the “Offer”) entitles you to a Free Return.
2. The Offer expires on the date stated in the email providing you the Offer.
3. To redeem the Offer, input your unique code into the voucher code box when selecting your return method.  
4. The Offer can be used a maximum of two times.
5. No cash or any alternative will be given. 
6. This Offer may be amended or withdrawn at any time at the Promoter’s discretion. 
7. The Promoter will not be liable for any loss except for liability which cannot be excluded by law. 
8. By applying the code, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions shall prevail.   
9. Your statutory rights as a consumer are not affected. 
10. These terms and conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction. 

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer entitles you to a Birthday treat discount off full-price New Look items in a single transaction at www.newlook.com.
2. This offer is valid for one transaction only, and must be used before the expiration date provided in your New Look email.
3. To redeem this offer, enter the code shown in your email, into the promo box before checkout at newlook.com.
4. This offer excludes the purchase of third party brand (see list here), Obsessed for Less, promotional and sale items.
5. This offer is only available online and cannot be used in New Look stores.
6. This offer is available in the UK only.
7. This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
8. The discount offer is valid until the date shown on your email.
9. No cash or any alternative will be given.
10. This offer cannot be used in conjunction with any other offer or discount.
11. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
12. The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
13. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This Offer entitles you to 15% off full price New Look branded items in our UK stores and online at www.newlook.com.
2. To redeem this offer in store, show your Blue Light or Defence Services Discount identification/membership cards in store at the till.
3. The Blue Light Card member must be present for the transaction to claim the discount. It cannot be passed onto a friend, family member or any other person.
4. Blue Light Card holders may need to provide proof of ID which will be verified at the checkout (example; bank card, driving license, passport etc).
5. To redeem this offer online, you will need to log into your Blue Light account or Defence Services account and head to the New Look discount section to find the current promo code. You can then use this code at the online checkout to claim your discount.
6. Unless stated otherwise, this discount is available on purchases of full price New Look items (excluding permanently reduced, sale items, Obsessed for Less, third party branded items).
7. This offer is available in U.K stores and at online at www.newlook.com.
8. This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
9. No cash or any alternative will be given.
10. This offer cannot be used in conjunction with any other offer or discount.
11. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
12. The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
13. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428.

1. This offer entitles you to £5 off full price New Look branded items in a single transaction – excluding sale items and third party brands.
2. The discount is available online at newlook.com from 00:01 Friday 21st October 2022.
3. Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
4. In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
5. Once the discount code has been entered at the checkout the £5 discount will be applied to your order. This code can only be used once.
6. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
7. The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
8. The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
9. No cash or any other alternative will be given.
10. Expired discount cards will not be accepted.
11. The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
12. This offer may be amended or withdrawn at any time at New Look's discretion.
13. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer entitles you to 25% off full price New Look branded items in a single transaction – excluding sale items, Obsessed for Less, and third party brands.
2. The discount is available online at newlook.com. Please check your email for code expiry date.
3. In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
4. Once the discount code has been entered at the checkout the 25% discount will be applied to your order. This code can only be used once.
5. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
6. The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
7. The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
8. No cash or any other alternative will be given.
9. Expired discount cards will not be accepted.
10. The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
11. This offer may be amended or withdrawn at any time at New Look's discretion.
12. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer entitles you to 15% off full price New Look branded items in a single transaction – excluding sale items, Obsessed for Less, and third party brands.
2. The discount is available online at newlook.com from 00:01 Thursday 6th April 2023.
3. Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
4. In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
5. Once the discount code has been entered at the checkout the 15% discount will be applied to your order. This code can only be used once.
6. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
7. The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
8. The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
9. No cash or any other alternative will be given.
10. Expired discount cards will not be accepted.
11. The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
12. This offer may be amended or withdrawn at any time at New Look's discretion.
13. Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428. 

1. This offer entitles you to a discount of £5 on New Look items in a single transaction at www.newlook.com.
2. This offer is valid for one transaction only, and must be used before the expiration date provided in your New Look email.
3. To redeem this offer enter the code shown in your email at the checkout at www.newlook.com.
4. This offer can only be redeemed online and is available at www.newlook.com/uk
5. This offer is available in the UK only at www.newlook.com
6. This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
7. No cash or any alternative will be given.
8. This offer cannot be used in conjunction with any other offer or discount.
9. This offer may be amended or withdrawn at any time at the Promoter’s discretion.
10. The return value of the items purchased using this offer shall be the applicable return value
    under New Look’s return policy less the discount obtained.
11. Your statutory rights as a consumer are not affected 

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. 

Registered number 1618428.