Current Offer Terms and Conditions – Help Centre Home

Up to 25% off selected - T&C's

This offer entitles you to up to 25% off selected products online at www.newlook.com
This offer is valid online at www.newlook.com/uk and on the New Look app and in our stores on selected products.
Discounted items will already have the promotional discount applied. No code is needed.
This offer cannot be used to purchase New Look gift vouchers or gift cards or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The return value of the item’s purchased using the discount shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

Up to 60% off Sale - T&C's

Selected lines have been added to sale on the website. Selected items have been reduced up to 60% and these will all appear with a sale label (as below) whilst stocks last.

The discount offered will be clearly shown on the specific product page of that item, and will automatically apply at checkout. No code is required.
This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
No cash or any alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a consumer are not affected

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

£5 off when you spend £30 - T&C's

This offer entitles you to a saving of £5 when you spend £30 or more on full-price New Look items in a single transaction
This offer is valid online at www.newlook.com/uk from Tuesday 18th October 2022 (GMT) by entering the code shown on screen, in the promo code box at the checkout at newlook.com/uk. You can only redeem this offer once online.
This offer excludes third party branded, promotional and sale items.
This offer cannot be used to purchase New Look gift vouchers or gift cards; or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at New Look’s discretion.
The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a customer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

New customer newsletter sign-up. UK Online Only - T&C's

The discount received applies on full price New Look branded items in a single transaction – excluding sale items and third party brands.

The discount is available online at newlook.com from 00:01 Wednesday 22nd January 2020.
Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
Once the discount code has been entered at the checkout the offer will be applied to your order. This code can only be used once.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
Expired discount cards will not be accepted.
The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
This offer may be amended or withdrawn at any time at New Look's discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 01618428.

Birthday Treat (email only) - T&C's

This offer entitles you to a Birthday treat discount off full-price New Look items in a single transaction at www.newlook.com.
This offer is valid for one transaction only, and must be used before the expiration date provided in your New Look email.
To redeem this offer, enter the code shown in your email, into the promo box before checkout at newlook.com.
This offer excludes the purchase of third party brand (see list here), promotional and sale items.
This offer is only available online and cannot be used in New Look stores.
This offer is available in the UK only.
This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
The discount offer is valid until the date shown on your email.
No cash or any alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

15% off Blue Light & Defence Services Members Discount - T&C's

This offer entitles you to 15% off full price New Look branded items in our U.K stores and online at www.newlook.com.
To redeem this offer in store, show your Blue Light or Defence Services Discount identification/membership cards in store at the till.
The Blue Light Card member must be present for the transaction to claim the discount. It cannot be passed onto a friend, family member or any other person.
Blue Light Card holders may need to provide proof of ID which will be verified at the checkout (example; bank card, driving license, passport etc).
To redeem this offer online, you will need to log into your Blue Light account or Defence Services account and head to the New Look discount section to find the current promo code. You can then use this code at the online checkout to claim your discount.
Unless stated otherwise, this discount is available on purchases of full price New Look items (excluding permanently reduced, sale items, third party branded items).
This offer is available in U.K stores and at online at www.newlook.com.
This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
No cash or any alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

Hospice UK 15% off give back voucher - T&C's

This discount entitles you to a saving of 15% off full price New Look branded items, in a single transaction, in store only. This discount can be used on unlimited occasions in any New Look store in the UK and ROI.
This discount is valid for 12 months from receiving your email with discount code (the “Discount Period”).
Unless stated otherwise, this discount is available on purchases of full price New Look branded items (excluding permanently reduced/sale items and third partybrand items). 
All information stated on the voucher is correct at the time of printing and may be subject to change.
This discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card). 
This discount cannot be used to purchase New Look Gift Vouchers, Gift Cards, eGift Cards or used towards payment of any outstanding balance on a New Look Store Card. 
No cash or any other alternative will be given.  
Photocopied, damaged, defaced or expired discount cards will not be accepted. 
The return value of the item(s) purchased using this discount shall be the applicable return value under New Look's return policy less the discount obtained. 
This offer may be amended or withdrawn at any time at the Promoter's discretion. 
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

Store Closure: 20% off (almost) everything in store or online - T&C's

This discount entitles you to a saving of 20% off full price New Look branded items, in a single transaction, in store and online. This discount can be redeemed on one single transaction only in any New Look store in the UK and online at www.newlook.com.
This discount is valid from the dates stated in your email with your online code and barcode
Unless stated otherwise, this discount is available on purchases of full price New Look branded items (excluding permanently reduced/sale items and third party concession branded items).
All information stated on the discount email is correct at the time of sending and may be subject to change.
When making a purchase in store the discount barcode on your email must be shown to a member of staff at the time of purchase. Alternatively, when making a purchase online at www.newlook.com the code shown in your email must be entered at the checkout.
This discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
This discount cannot be used to purchase New Look Gift Vouchers, Gift Cards, eGift Cards or used towards payment of any outstanding balance on a New Look Store Card.
No cash or any other alternative will be given.
The return value of the item(s) purchased using this discount shall be the applicable return value under New Look’s return policy less the discount obtained.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email Only) Free standard delivery for 6 months - T&C's

How does this promo work?

If you've received an email from us, offering you 6 months of FREE standard delivery, you can apply that to every order you place up until the 7th July 2023!

1. Place the items you want in your bag, and enter the unique promo code from your email into the promo code box (make sure you type it exactly as it is on the email - in CAPITALS, and including the '-' dashes.)

2. Proceed to checkout, and select the FREE Standard delivery option and place your order.

UK Terms and Conditions

This offer entitles you free standard delivery for 6 months – including full price items, sale items and third party brands.
The discount is available online at newlook.com from 00:01 Saturday 07^th January 2023 until 23.59 Friday 07^th July 2023.
In order to redeem the discount you must enter the discount code presented in your email into the promo box at checkout when making your purchase.
Once the discount code has been entered at the checkout the free delivery will be applied to your order. This code can be used repeatedly.
This offer may be amended or withdrawn at any time at New Look's discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email only) £5 off your next purchase - T&C's

This offer entitles you to £5 off full price New Look branded items in a single transaction – excluding sale items and third party brands.
The discount is available online at newlook.com from 00:01 Friday 21st October 2022.
Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
Once the discount code has been entered at the checkout the 15% discount will be applied to your order. This code can only be used once.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
Expired discount cards will not be accepted.
The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
This offer may be amended or withdrawn at any time at New Look's discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email only) 10% off full price styles - T&C's

This offer entitles you to 10% off full price New Look branded items in a single transaction – excluding sale items and third party brands.
The discount is available online at newlook.com from 00:01 Thursday 6th April 2023.
Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
Once the discount code has been entered at the checkout the 15% discount will be applied to your order. This code can only be used once.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
Expired discount cards will not be accepted.
The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
This offer may be amended or withdrawn at any time at New Look's discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email only) 15% off full price styles - T&C's

This offer entitles you to 15% off full price New Look branded items in a single transaction – excluding sale items and third party brands.
The discount is available online at newlook.com from 00:01 Thursday 6th April 2023.
Unique discount codes will be available to customers opting in to email marketing (either for the first time or opting back in).
In order to redeem the discount you must enter the unique discount code presented in your email, or on screen in the pop-up (see below), into the promo box at checkout when making your qualifying purchase.
Once the discount code has been entered at the checkout the 15% discount will be applied to your order. This code can only be used once.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The discount cannot be used in conjunction with any other offer, discount or promotion (including press, magazine, student discount or New Look staff discount card).
The discount cannot be used to purchase New Look gift vouchers, gift cards, e-gift cards or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
Expired discount cards will not be accepted.
The return value of the item(s) purchased using the discount shall be the applicable return value under New Look's return policy less the discount obtained.
This offer may be amended or withdrawn at any time at New Look's discretion.
Your statutory rights as a consumer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email only) Standard Click & Collect pass - T&C's

The New Look Standard Click & Collect Delivery Pass (“Delivery Pass”) costs £4.99 and is valid for a period of 12 months from the date of purchase (“Term”).
The Delivery Pass is only available to those in receipt an offer from New Look to purchase the Delivery Pass via email.
The Delivery Pass is available to UK addresses only.
Once you subscribe to this Delivery Pass, you are entitled to use our Standard Click & Collect delivery option available on newlook.com at no extra cost. 
Next Day Click & Collect Deliveries, Standard Home Deliveries, Express Deliveries, Next Day Home Deliveries, Evening Deliveries and Same Day Deliveries are not included in this Delivery Pass.
The Delivery Pass is not available for orders placed in store and can only be used for orders placed on newlook.com or in the New Look app.
To subscribe to the Delivery Pass, you must have a valid account on newlook.com and be logged in to create the subscription to the Delivery Pass.
You place orders using the Delivery Pass as often as you like during the Term and there is no minimum spend.
To purchase the Delivery Pass, just add it to your bag while logged in to your valid online account while placing an order online. Any items bought at the same time as the subscription will be sent to you using the Delivery Pass. Both the items and the subscription to the Delivery Pass will be charged on the same order.
The Delivery Pass will not automatically renew at the end of the Term has ended. 
We reserve the right to amend these terms and conditions at our discretion. New Look will notify you in the event that there are any significant changes to these terms and conditions. All other New Look terms and conditions still apply.
To ensure your order arrives when you expect, we may make changes to delivery options during busy periods. The options that are available will be made clear during checkout.
The Delivery Pass can only be used for personal use and should not be used for any business purposes.
A full list of our delivery and collection options can be viewed here, along with the delivery timescales.
At times of high demand, we reserve the right to make temporary changes to our usual Delivery Pass service. We will ensure the Delivery Pass returns to normal as quickly as possible.
We reserve the right to terminate your Delivery Pass subscription at any time. We will offer refunds at our discretion, but no refund will be given to any customer who is in breach of these terms and conditions; and/or has used the Delivery Pass for business, re-sale or wholesale purposes, or for any purpose other than can be reasonably expected of someone using the Delivery Pass for personal use; and/or use of the Delivery Pass has involved fraud or misuse or is otherwise detrimental to New Look’s interests.
Without prejudice to any of your rights under applicable laws, if you cancel your subscription to the Delivery Pass before the end of the Term you will not be entitled to a refund of any subscription fees paid.
For any queries or issues regarding the Delivery Pass subscription, please contact our Customer Care team.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email Only) Standard Home Delivery and Standard Click & Collect Pass - T&C's

The New Look Standard Home Delivery and Standard Click & Collect Delivery Pass (“Delivery Pass”) costs £6.99 and is valid for a period of 12 months from the date of purchase (“Term”).
The Delivery Pass is only available to those in receipt an offer from New Look to purchase the Delivery Pass via email.
The Delivery Pass is available to UK addresses only.
Once you subscribe to this Delivery Pass, you will be entitled to use our Standard Home Delivery and Standard Click & Collect delivery options available on newlook.com at no extra cost.
Next Day Click & Collect Deliveries, Express Deliveries, Next Day Home Deliveries, Evening Deliveries and Same Day Deliveries are not included in this Delivery Pass.
The Delivery Pass is not available for orders placed in store and can only be used for orders placed on newlook.com or in the New Look app.
To subscribe to the Delivery Pass, you must have a valid account on newlook.com and be logged in to create the subscription to the Delivery Pass.
You place orders using the Delivery Pass as often as you like during the Term and there is no minimum spend.
To purchase the Delivery Pass, just add it to your bag while logged in to your valid online account while placing an order online. Any items bought at the same time as the subscription will be sent to you using the Delivery Pass. Both the items and the subscription to the Delivery Pass will be charged on the same order.
The Delivery Pass will not automatically renew at the end of the Term has ended. 
We reserve the right to amend these terms and conditions at our discretion. New Look will notify you in the event that there are any significant changes to these terms and conditions. All other New Look terms and conditions still apply.
To ensure your order arrives when you expect, we may make changes to delivery options during busy periods. The options that are available will be made clear during checkout.
The Delivery Pass can only be used for personal use and should not be used for any business purposes.
A full list of our delivery options can be viewed here and collection options can be viewed here, along with the delivery timescales.
At times of high demand, we reserve the right to make temporary changes to our usual Delivery Pass service. We will ensure the Delivery Pass returns to normal as quickly as possible.
We reserve the right to terminate your Delivery Pass subscription at any time. We will offer refunds at our discretion, but no refund will be given to any customer who is in breach of these terms and conditions; and/or has used the Delivery Pass for business, re-sale or wholesale purposes, or for any purpose other than can be reasonably expected of someone using the Delivery Pass for personal use; and/or use of the Delivery Pass has involved fraud or misuse or is otherwise detrimental to New Look’s interests.
Without prejudice to any of your rights under applicable laws, if you cancel your subscription to the Delivery Pass before the end of the Term you will not be entitled to a refund of any subscription fees paid.
For any queries or issues regarding the Delivery Pass subscription, please contact our Customer Care team.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email Only) Standard and Next Day Click & Collect Pass - T&C's

The New Look Standard Click & Collect and Next Day Click & Collect Delivery Pass (“Delivery Pass”) costs £5.99 and is valid for a period of 12 months from the date of purchase (“Term”).
The Delivery Pass is only available to those in receipt an offer from New Look to purchase the Delivery Pass via email.
The Delivery Pass is available to UK addresses only.
Once you subscribe to this Delivery Pass, you will be entitled to use our Standard Click & Collect and Next Day Click & Collect delivery options available on newlook.com at no extra cost. 
Standard Home Deliveries, Express Deliveries, Next Day Home Deliveries, Evening Deliveries and Same Day Deliveries are not included in this Delivery Pass.
The Delivery Pass is not available for orders placed in store and can only be used for orders placed on newlook.com or in the New Look app.
To subscribe to the Delivery Pass, you must have a valid account on newlook.com and be logged in to create the subscription to the Delivery Pass.
You place orders using the Delivery Pass as often as you like during the Term and there is no minimum spend.
To purchase the Delivery Pass, just add it to your bag while logged in to your valid online account while placing an order online. Any items bought at the same time as the subscription will be sent to you using the Delivery Pass. Both the items and the subscription to the Delivery Pass will be charged on the same order.
The Delivery Pass will not automatically renew at the end of the Term has ended. 
We reserve the right to amend these terms and conditions at our discretion. New Look will notify you in the event that there are any significant changes to these terms and conditions. All other New Look terms and conditions still apply.
To ensure your order arrives when you expect, we may make changes to delivery options during busy periods. The options that are available will be made clear during checkout.
The Delivery Pass can only be used for personal use and should not be used for any business purposes.
The cut-off time to place orders for the Next Day Click & Collect delivery option is 6pm for orders to arrive the next day. A full list of our delivery and collection options can be viewed here, along with the delivery timescales.
At times of high demand, we reserve the right to make temporary changes to our usual Delivery Pass service. We will ensure the Delivery Pass returns to normal as quickly as possible.
We reserve the right to terminate your Delivery Pass subscription at any time. We will offer refunds at our discretion, but no refund will be given to any customer has been in breach of these terms and conditions; and/or has been for business, re-sale or wholesale purposes, or for any purpose other than can be reasonably expected of someone using the service for personal use; and/or involves fraud or misuse or is otherwise detrimental to New Look’s interests.
Without prejudice to any of your rights under applicable laws, if you cancel your subscription to the Delivery Pass before the end of the Term you will not be entitled to a refund of any subscription fees paid.
For any queries or issues regarding the Delivery Pass subscription, please contact our Customer Care team.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

(Email Only) Express Delivery Pass - T&C's

The New Look Express Delivery Pass (“Delivery Pass”) costs £7.99 and is valid for a period of 12 months from the date of purchase (“Term”). 
The Delivery Pass is only available to those in receipt an offer from New Look to purchase the Delivery Pass via email.
The Delivery Pass is available to UK addresses only.
Once you subscribe to the Delivery Pass, you will be entitled to use our Express Home Delivery, Standard Home Delivery, Next Day Click & Collect and Standard Click & Collect delivery options available on newlook.com at no extra cost. 
Next Day Home Deliveries, Evening Deliveries and Same Day Deliveries are not included in the Delivery Pass.
The Delivery Pass is not available for orders placed in store and can only be used for orders placed on newlook.com or in the New Look app. 
To subscribe to the Delivery Pass, you must have a valid account on newlook.com and be logged in to create the subscription to the Delivery Pass.
You place orders using the Delivery Pass as often as you like during the Term and there is no minimum spend.
To purchase the Delivery Pass, just add it to your bag while logged in to your valid online account while placing an order online. Any items bought at the same time as the subscription will be sent to you using the Delivery Pass. Both the items and the subscription to the Delivery Pass will be charged on the same order.
The Delivery Pass will not automatically renew at the end of the Term has ended. 
We reserve the right to amend these terms and conditions at our discretion. New Look will notify you in the event that there are any significant changes to these terms and conditions. All other New Look terms and conditions still apply.
To ensure your order arrives when you expect, we may make changes to delivery options during busy periods. The options that are available will be made clear during checkout.
The Delivery Pass can only be used for personal use and should not be used for any business purposes.
A full list of our delivery options can be viewed here and collection options can be viewed here, along with the delivery timescales.
At times of high demand, we reserve the right to make temporary changes to our usual Delivery Pass service. We will ensure the Delivery Pass returns to normal as quickly as possible.
We reserve the right to terminate your Delivery Pass subscription at any time. We will offer refunds at our discretion, but no refund will be given to any customer who is in breach of these terms and conditions; and/or has used the Delivery Pass for business, re-sale or wholesale purposes, or for any purpose other than can be reasonably expected of someone using the Delivery Pass for personal use; and/or use of the Delivery Pass has involved fraud or misuse or is otherwise detrimental to New Look’s interests.
Without prejudice to any of your rights under applicable laws, if you cancel your subscription to the Delivery Pass before the end of the Term you will not be entitled to a refund of any subscription fees paid.
For any queries or issues regarding the Delivery Pass subscription, please contact our Customer Care team.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

20% off £45 Spends (Store Card) - T&C's

This offer entitles you to a saving of 20% when you spend £45 or more on full-price New Look items in a single transaction.
This offer is valid in store and online at www.newlook.com/uk from Friday 16th June 2023 (GMT) by showing the barcode in store or entering the code shown on screen, in the promo code box at the checkout at newlook.com/uk.
This offer excludes third party branded, promotional and sale items.
This offer cannot be used to purchase New Look gift vouchers or gift cards; or used towards payment of any outstanding balance on a New Look store card.
No cash or any other alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at New Look’s discretion.
The return value of the items purchased using this offer shall be the applicable return value under New Look’s return policy less the discount obtained.
Your statutory rights as a customer are not affected.

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

£5 off - 'We're sorry' - T&C's

This offer entitles you to a discount of £5 on New Look items in a single transaction at www.newlook.com.
This offer is valid for one transaction only, and must be used before the expiration date provided in your New Look email.
To redeem this offer enter the code shown in your email at the checkout at www.newlook.com.
This offer can only be redeemed online and is available at www.newlook.com/uk
This offer is available in the UK only at www.newlook.com
This offer cannot be used to purchase New Look Gift Vouchers or Gift Cards or used towards payment of any outstanding amount on a New Look card.
No cash or any alternative will be given.
This offer cannot be used in conjunction with any other offer or discount.
This offer may be amended or withdrawn at any time at the Promoter’s discretion.
The return value of the items purchased using this offer shall be the applicable return value
under New Look’s return policy less the discount obtained.
Your statutory rights as a consumer are not affected

Promoter: New Look Retailers Limited, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Registered number 1618428.

New Look Mindset Survey - T&C's

This prize draw is for the chance for 4 individuals to win a £250 e-gift card (“Prize”).
This prize draw is open to all UK residents aged 18 or over. Any entries made by consumers under 18 years of age will not be considered valid.
By taking part in this survey all participants will be deemed to have accepted and be bound by these terms and conditions.
This prize draw is not open to employees or agencies of the New Look group, their immediate families, agents or other persons professionally connected with this prize draw.
Entrants enter the prize draw by completing the New Look Customer Shopping Habits survey following an invitation to participate from New Look via email.
The opening and closing dates for the receipt of entries over the prize draw period is 00:00 GMT Wednesday 20^th September 2023 to 23:59 GMT Tuesday 31^st October 2023.
Entrants must enter this prize draw themselves and not on the behalf of anyone else. Joint submissions are not permitted.
The winner will be selected at random by a computer generator process within 10 working days after the prize draw period referred to in paragraph 6 above.
The winner will be contacted by our Customer Care team to confirm that they have won the prize. Following that contact and the subsequent acknowledgement of having won, the customer will then be emailed the voucher. Should the winning customer not respond or acknowledge the contact from our Customer Care team, no other prize winner will be drawn.
By entering this prize draw all entrants will be deemed to have accepted and agreed to be bound by these terms and conditions for this prize draw. All entry instructions form part of these terms and conditions.
The Promoter reserves the right to refuse to accept any entries the Promoter deems, at its sole discretion, to not comply with these terms and conditions. If any element of an entry breaches these terms and conditions, the Promoter has the right to reject the whole entry from inclusion in the prize draw.
The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage or disappointment which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this prize draw or accepting the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum extent permitted by law.
The Promoter accepts no responsibility for entries not successfully completed due to a technical fault.
If for any reason a technical interruption, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw.
The Promoter accepts no responsibility for any Prize, which is misplaced.
The gift card cannot be used for the purchase of New Look gift vouchers or gift cards and cannot be used toward payment of any outstanding balance on a New Look store card.
The Prizes have no cash value and will not be exchanged for cash and any other alternative will not be given. The Prize can only be redeemed once.
The Promoter will not be liable for any costs or expenses not specifically referred to above but which may be incurred by the winner in the acceptance of the Prize.
The Promoter reserves the right to provide a substitute prize of an equivalent value should the need arise.
If the customer has any query about the prize draw, they should go to the Help Centre (details found at condition 9) where there will be further details about this competition available and the option to contact our customer care team.
The Promoter’s decision in respect of all matters to do with the prize draw will be final.
Any personal data relating to entrants will be used solely for the purposes of administering the prize draw and will not be disclosed to a third party for any other purpose without the individual’s prior consent. By entering the prize draw, the winner gives consent for their name, contact number and address to be passed to a third-party provider for fulfilment of the prize, where necessary. Any personal data provided will be processed in accordance with the UK Data Protection Act 2018. For full details of our Privacy Policy please visit com. By providing your details you expressly consent to these terms and conditions.
Use of the e-gift card is subject to terms of use, which can be viewed at https://www.giftsvouchers.co.uk/
By entering, you will be deemed to have agreed to be bound by these Terms and Conditions and should any discrepancy arise between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
This prize draw may be amended or withdrawn at any time at Promoter‘s discretion.
These terms and conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction.

Promoter: New Look Retailers Ltd, New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK. Company Registered Number 01618428.

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