Back to New Look
Help Centre Home
Can I order in store?
Do you price match online offers in store?
I'd like to work for New Look, how do I find job vacancies?
Can I reserve an item for collection in store?
Can I give feedback about a store?
New Look Card
Can I still use my Store Card?
What is an e-receipt?
Can I get a refund with an e-receipt?
My email address was entered incorrectly on my store e-receipt, can I change it?
Can I request an email gift receipt?
Can I get my email removed from the e-receipt system?
E-Receipt Privacy Notice
Need more help?
Available 8am-5:30pm Mon-Fri, 9am-5:00pm Sat-Sun