How to return
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QHow do I return my order?
4987 out of 13424 found this helpful -
QHow do I return an order to a New Look store?
2236 out of 3622 found this helpful -
QI don't have my returns note, can I still return?
581 out of 844 found this helpful -
QCan I return a gift?
11 out of 36 found this helpful -
QHow do I use an in-store returns kiosk?
8 out of 23 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
12 out of 45 found this helpful -
QIs there a collection option for my return?
205 out of 409 found this helpful -
QHow do I track my return?
44 out of 188 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
4 out of 90 found this helpful -
QHow do I get free returns with my delivery pass?
0 out of 1 found this helpful -
QWhy isn't the portal recognising my details?
6 out of 145 found this helpful -
QI checked out as a guest, can I create a returns label?
16 out of 34 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
3 out of 11 found this helpful -
QHow do I return a branded Item?
652 out of 1495 found this helpful -
QI don't have a printer, can I still return?
350 out of 788 found this helpful -
QCan I get a refund for my returns label?
1 out of 19 found this helpful -
QHow do I return an in store purchase?
371 out of 885 found this helpful -
QWhy do I need to package my items if I am returning to store?
4 out of 9 found this helpful -
QMy item is faulty. What do I do?
441 out of 1484 found this helpful -
QCan I return my order in more than one parcel?
141 out of 262 found this helpful -
QCan I get an exchange for my online purchase?
649 out of 1176 found this helpful -
QReturns & Refunds
272 out of 2303 found this helpful