Yes! Royal Mail will collect your return at no additional cost to your label.
1. Create your returns label via our returns portal (here) and select the Royal Mail.
2. Once you have your label or QR code, visit https://send.royalmail.com/collect/youritems and pop in the tracking number which can be found under the barcode on your label or QR code (this will end in GB):
3. Click continue, enter the address you want your order to be collected from and choose the date and time you want your order to be collected.
4. Package your items up with your returns note, print and attach your label (if applicable) and your order will be ready to be collected.