Return & Refund
How to return
- How do I return my order?
- How do I return an order to a New Look store?
- I don't have my returns form, can I still return?
- Can I return a gift?
- How do I use an in-store returns kiosk?
- Can I return two orders in the same parcel?
Our Returns Policy
- What is your returns policy?
- What is your in-store returns policy?
- How long do I have to return my items?
- What are the refund exceptions for purchases?
- Can I return sale items?
- Can I return items bought with a gift card?
Refunds
- I have returned my order, when will I get a refund?
- How does refund to Gift Card work?
- Can I track my return?
- Can I get a full refund for items purchased with a discount?
- I've lost my receipt, can I still get a refund?
- Can I get refund through PayPal in store?