Return & Refund
How to return
- How to return my order?
- How do I return an order to a New Look store?
- Is there a collection option for my return?
- Returns Portal FAQs
- How do I return a branded Item?
- How to Return FAQs
Our Returns Policy
- What is your returns policy?
- What is your in store returns policy?
- What is the festive returns policy?
- How long do I have to return my items?
- What are the refund exceptions for purchases?
- Can I return sale items?