Return & Refund
How to return
- How to return my order?
- How do I return a Branded Item?
- Returns Portal FAQs
- How to Return FAQs
- How do I return an order to a New Look store?
- How do I return an in-store purchase?
Our Returns Policy
- What is your returns policy?
- How long do I have to return my items?
- What are the refund exceptions for purchases?
- Can I return sale items?
- Can I return items bought with a gift card?
- Can I return a New Look item purchased through another retailer to you?