Our Returns Policy
-
QWhat is your returns policy?
631 out of 1329 found this helpful -
QWhat is your in-store returns policy?
169 out of 422 found this helpful -
QHow long do I have to return my items?
727 out of 1057 found this helpful -
QWhat are the refund exceptions for purchases?
643 out of 1099 found this helpful -
QCan I return sale items?
545 out of 718 found this helpful -
QCan I return items bought with a gift card?
110 out of 205 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
12 out of 29 found this helpful -
QThe security tag has been left on, what do I do?
38 out of 219 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
6 out of 8 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 13 found this helpful -
QCan I return pre-loved pieces from Re-Fashion?
3 out of 14 found this helpful