Our Returns Policy
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QWhat is your returns policy?
585 out of 1208 found this helpful -
QWhat is your in-store returns policy?
126 out of 326 found this helpful -
QWhat is your festive returns policy?
939 out of 1297 found this helpful -
QHow long do I have to return my items?
726 out of 1043 found this helpful -
QWhat are the refund exceptions for purchases?
637 out of 1075 found this helpful -
QCan I return sale items?
544 out of 713 found this helpful -
QCan I return items bought with a gift card?
110 out of 198 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
12 out of 29 found this helpful -
QThe security tag has been left on, what do I do?
38 out of 214 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
6 out of 8 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 13 found this helpful -
QCan I return pre-loved pieces from Re-Fashion?
3 out of 13 found this helpful