How to return
-
QHow do I return my order?
6065 out of 16500 found this helpful -
QHow do I return an order to a New Look store?
3052 out of 4908 found this helpful -
QI don't have my returns form, can I still return?
1139 out of 1752 found this helpful -
QCan I return a gift?
15 out of 58 found this helpful -
QHow do I use an in-store returns kiosk?
34 out of 65 found this helpful -
QCan I return two orders in the same parcel?
33 out of 72 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
18 out of 89 found this helpful -
QIs there a collection option for my return?
296 out of 605 found this helpful -
QHow do I track my return?
116 out of 528 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
10 out of 232 found this helpful -
QHow do I get free returns with my delivery pass?
4 out of 17 found this helpful -
QWhy isn't the portal recognising my details?
12 out of 360 found this helpful -
QI checked out as a guest, can I create a returns label?
36 out of 81 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 21 found this helpful -
QHow do I return a branded Item?
669 out of 1528 found this helpful -
QCan I get a refund for my returns label?
3 out of 32 found this helpful -
QHow do I return an in store purchase?
379 out of 957 found this helpful -
QWhy do I need to package my items if I am returning to store?
12 out of 23 found this helpful -
QMy item is faulty. What do I do?
498 out of 1666 found this helpful -
QCan I return my order in more than one parcel?
151 out of 290 found this helpful -
QCan I get an exchange for my online purchase?
723 out of 1317 found this helpful -
QReturns & Refunds
932 out of 5207 found this helpful