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  1. Help Centre Home
  2. Return & Refund
  3. How to return
How to return
  • Q
    How to return my order?
    2830 out of 5842 found this helpful
  • Q
    How do I return a Branded Item?
    359 out of 900 found this helpful
  • Q
    How do I return my order with Royal Mail?
    777 out of 1599 found this helpful
  • Q
    How do I return my order with InPost?
    37 out of 89 found this helpful
  • Q
    How do I return an order to a New Look store?
    1257 out of 1697 found this helpful
  • Q
    How do I return my order with Collect+?
    694 out of 1044 found this helpful
  • Q
    I don’t have a printer, can I still return my order?
    311 out of 677 found this helpful
  • Q
    How do I return an in-store purchase?
    294 out of 587 found this helpful
  • Q
    Can I return a Klarna purchase to a New Look store?
    727 out of 814 found this helpful
  • Q
    My purchase is faulty. What do I do?
    262 out of 884 found this helpful
  • Q
    I've lost my returns form, can I still return?
    576 out of 686 found this helpful
  • Q
    Is there a collection option for my return?
    65 out of 94 found this helpful
  • Q
    Can I return my order in more than one parcel?
    125 out of 224 found this helpful
  • Q
    Can I get an exchange for my online purchase?
    576 out of 1009 found this helpful

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