How to return
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QHow do I return my order?
5268 out of 14135 found this helpful -
QHow do I return an order to a New Look store?
2443 out of 3936 found this helpful -
QI don't have my returns form, can I still return?
732 out of 1074 found this helpful -
QCan I return a gift?
13 out of 47 found this helpful -
QHow do I use an in-store returns kiosk?
13 out of 30 found this helpful -
QCan I return two orders in the same parcel?
6 out of 11 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
15 out of 64 found this helpful -
QIs there a collection option for my return?
214 out of 434 found this helpful -
QHow do I track my return?
62 out of 264 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
4 out of 106 found this helpful -
QHow do I get free returns with my delivery pass?
0 out of 2 found this helpful -
QWhy isn't the portal recognising my details?
6 out of 169 found this helpful -
QI checked out as a guest, can I create a returns label?
20 out of 41 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 15 found this helpful -
QHow do I return a branded Item?
658 out of 1504 found this helpful -
QI don't have a printer, can I still return?
365 out of 814 found this helpful -
QCan I get a refund for my returns label?
1 out of 21 found this helpful -
QHow do I return an in store purchase?
372 out of 899 found this helpful -
QWhy do I need to package my items if I am returning to store?
6 out of 13 found this helpful -
QMy item is faulty. What do I do?
456 out of 1535 found this helpful -
QCan I return my order in more than one parcel?
145 out of 274 found this helpful -
QCan I get an exchange for my online purchase?
668 out of 1223 found this helpful -
QReturns & Refunds
459 out of 3009 found this helpful