How to return
-
QHow do I return my order?
6193 out of 16883 found this helpful -
QHow do I return an order to a New Look store?
3115 out of 5009 found this helpful -
QI don't have my returns form, can I still return?
1161 out of 1796 found this helpful -
QCan I return a gift?
16 out of 59 found this helpful -
QHow do I Use a Self-Service Returns Kiosk?
39 out of 73 found this helpful -
QCan I return two orders in the same parcel?
36 out of 86 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
19 out of 92 found this helpful -
QHow do I track my return?
122 out of 555 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
11 out of 242 found this helpful -
QHow do I get free returns with my delivery pass?
4 out of 19 found this helpful -
QWhy isn't the portal recognising my details?
12 out of 413 found this helpful -
QI checked out as a guest, can I create a returns label?
37 out of 88 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 22 found this helpful -
QHow do I return a branded Item?
670 out of 1530 found this helpful -
QCan I get a refund for my returns label?
3 out of 32 found this helpful -
QHow do I return an in store purchase?
382 out of 967 found this helpful -
QWhy do I need to package my items if I am returning to store?
12 out of 25 found this helpful -
QMy item is faulty. What do I do?
500 out of 1678 found this helpful -
QCan I return my order in more than one parcel?
152 out of 292 found this helpful -
QCan I get an exchange for my online purchase?
736 out of 1344 found this helpful -
QReturns & Refunds
975 out of 5491 found this helpful