How to return
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QHow do I return my order?
5395 out of 14495 found this helpful -
QHow do I return an order to a New Look store?
2573 out of 4115 found this helpful -
QI don't have my returns form, can I still return?
799 out of 1189 found this helpful -
QCan I return a gift?
13 out of 48 found this helpful -
QHow do I use an in-store returns kiosk?
15 out of 34 found this helpful -
QCan I return two orders in the same parcel?
12 out of 20 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
15 out of 68 found this helpful -
QIs there a collection option for my return?
219 out of 442 found this helpful -
QHow do I track my return?
70 out of 300 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
6 out of 124 found this helpful -
QHow do I get free returns with my delivery pass?
0 out of 4 found this helpful -
QWhy isn't the portal recognising my details?
6 out of 208 found this helpful -
QI checked out as a guest, can I create a returns label?
21 out of 49 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 17 found this helpful -
QHow do I return a branded Item?
662 out of 1511 found this helpful -
QCan I get a refund for my returns label?
2 out of 22 found this helpful -
QHow do I return an in store purchase?
373 out of 908 found this helpful -
QWhy do I need to package my items if I am returning to store?
8 out of 16 found this helpful -
QMy item is faulty. What do I do?
461 out of 1556 found this helpful -
QCan I return my order in more than one parcel?
145 out of 274 found this helpful -
QCan I get an exchange for my online purchase?
675 out of 1233 found this helpful -
QReturns & Refunds
567 out of 3390 found this helpful