How to return
-
QHow do I return my order?
6251 out of 17081 found this helpful -
QHow do I return an order to a New Look store?
3145 out of 5061 found this helpful -
QI don't have my returns form, can I still return?
1169 out of 1819 found this helpful -
QCan I return a gift?
16 out of 60 found this helpful -
QHow do I Use a Self-Service Returns Kiosk?
45 out of 79 found this helpful -
QCan I return two orders in the same parcel?
37 out of 90 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
19 out of 94 found this helpful -
QHow do I track my return?
126 out of 579 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
12 out of 255 found this helpful -
QHow do I get free returns with my delivery pass?
4 out of 20 found this helpful -
QWhy isn't the portal recognising my details?
14 out of 439 found this helpful -
QI checked out as a guest, can I create a returns label?
39 out of 92 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 22 found this helpful -
QHow do I return a branded Item?
670 out of 1530 found this helpful -
QCan I get a refund for my returns label?
3 out of 32 found this helpful -
QHow do I return an in store purchase?
383 out of 972 found this helpful -
QWhy do I need to package my items if I am returning to store?
12 out of 25 found this helpful -
QMy item is faulty. What do I do?
505 out of 1689 found this helpful -
QCan I return my order in more than one parcel?
153 out of 294 found this helpful -
QCan I get an exchange for my online purchase?
746 out of 1355 found this helpful -
QReturns & Refunds
988 out of 5636 found this helpful