How to return
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QHow do I return my order?
4942 out of 13259 found this helpful -
QHow do I return an order to a New Look store?
2186 out of 3541 found this helpful -
QI don't have my returns note, can I still return?
557 out of 809 found this helpful -
QCan I return a gift?
11 out of 36 found this helpful -
QHow do I use an in-store returns kiosk?
6 out of 21 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
10 out of 42 found this helpful -
QIs there a collection option for my return?
202 out of 405 found this helpful -
QHow do I track my return?
43 out of 181 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
4 out of 77 found this helpful -
QHow do I get free returns with my delivery pass?
0 out of 1 found this helpful -
QWhy isn't the portal recognising my details?
6 out of 132 found this helpful -
QI checked out as a guest, can I create a returns label?
15 out of 27 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
2 out of 9 found this helpful -
QHow do I return a branded Item?
652 out of 1495 found this helpful -
QI don't have a printer, can I still return?
347 out of 778 found this helpful -
QCan I get a refund for my returns label?
1 out of 15 found this helpful -
QHow do I return an in store purchase?
371 out of 882 found this helpful -
QWhy do I need to package my items if I am returning to store?
4 out of 8 found this helpful -
QMy item is faulty. What do I do?
440 out of 1475 found this helpful -
QCan I return my order in more than one parcel?
140 out of 257 found this helpful -
QCan I get an exchange for my online purchase?
643 out of 1162 found this helpful -
QReturns & Refunds
260 out of 2213 found this helpful