How to return
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QHow do I return my order?
5664 out of 15220 found this helpful -
QHow do I return an order to a New Look store?
2763 out of 4431 found this helpful -
QI don't have my returns form, can I still return?
906 out of 1363 found this helpful -
QCan I return a gift?
15 out of 52 found this helpful -
QHow do I use an in-store returns kiosk?
20 out of 41 found this helpful -
QCan I return two orders in the same parcel?
22 out of 45 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
15 out of 75 found this helpful -
QIs there a collection option for my return?
251 out of 495 found this helpful -
QHow do I track my return?
82 out of 367 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
7 out of 156 found this helpful -
QHow do I get free returns with my delivery pass?
2 out of 10 found this helpful -
QWhy isn't the portal recognising my details?
8 out of 252 found this helpful -
QI checked out as a guest, can I create a returns label?
26 out of 60 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 17 found this helpful -
QHow do I return a branded Item?
664 out of 1516 found this helpful -
QCan I get a refund for my returns label?
2 out of 25 found this helpful -
QHow do I return an in store purchase?
374 out of 922 found this helpful -
QWhy do I need to package my items if I am returning to store?
9 out of 17 found this helpful -
QMy item is faulty. What do I do?
471 out of 1591 found this helpful -
QCan I return my order in more than one parcel?
149 out of 280 found this helpful -
QCan I get an exchange for my online purchase?
688 out of 1258 found this helpful -
QReturns & Refunds
700 out of 4017 found this helpful