Unfortunately, we’re not able to process exchanges for online orders. You can return your order within the returns period and place a new order for the item you want, subject to stock availability. Your return options are:
- In store - create a QR code here. If the item is available in store, you can repurchase then and there.
- Via Evri - create your return here.
- Via InPost - create your return here.
You can also select to get your refund to a gift card when returning your order, so that you get your refund quicker and can purchase the other item. This option is only available if you paid with Credit/Debit card, Apple Pay or Google Pay.