If you purchase a 'Brands We Love' item online with us, these can only be returned and refunded via any of our free courier returns options (find out how to do this here) and not into a New Look store.
All 'Brands We Love' ranges are listed here.
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All our UK returns are FREE:
Products included in this policy, will show the message below (highlighted) on their product page prior to purchase:
Please note: The above does not apply to Label Lounge items purchased in store, or orders placed in store (starting HS).
