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  2. Collection & Delivery
  3. Delivery
Delivery
  • Q
    What are my delivery options?
    2182 out of 3934 found this helpful
  • Q
    Why don’t I qualify for free delivery?
    476 out of 1038 found this helpful
  • Q
    Where is my order?
    200 out of 6487 found this helpful
  • Q
    How do I select Next Day UK delivery?
    314 out of 494 found this helpful
  • Q
    How do I select Express delivery?
    183 out of 281 found this helpful
  • Q
    How do I select Standard delivery?
    677 out of 902 found this helpful
  • Q
    How to add a what3words address to your DPD app account
    5 out of 21 found this helpful
  • Q
    How do I track my order?
    125 out of 630 found this helpful
  • Q
    I am missing an item from my order, what do I do?
    330 out of 2191 found this helpful
  • Q
    The tracking shows my order as being delivered, but I haven’t received it
    240 out of 1174 found this helpful
  • Q
    What happens if I'm not in when my delivery arrives?
    120 out of 301 found this helpful
  • Q
    How do I select Nominated Day UK DPD delivery?
    59 out of 97 found this helpful
  • Q
    How do I select delivery to the Channel Islands?
    14 out of 21 found this helpful
  • Q
    What delivery/returns methods are free with a Delivery Pass?
    39 out of 117 found this helpful
  • Q
    How do I select BFPO (British Forces Post Office) delivery?
    43 out of 58 found this helpful
  • Q
    Can I get my parcel delivered on Sundays or bank holidays?
    23 out of 39 found this helpful
  • Q
    What countries/regions do you deliver to?
    99 out of 316 found this helpful
  • Q
    How do I purchase a New Look Delivery Pass?
    8 out of 52 found this helpful
  • Q
    Will my Delivery Pass renew automatically each year?
    19 out of 29 found this helpful
  • Q
    Delivery & Collection
    14 out of 150 found this helpful

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