Delivery – Help Centre Home

Q
What are my delivery options?
381 out of 705 found this helpful
Q
Why is my order taking longer than expected to reach me?
2 out of 43 found this helpful
Q
How do I track my order?
25 out of 59 found this helpful
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Where is my order?
25 out of 557 found this helpful
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The tracking shows my order as being delivered, but I haven’t received it?
45 out of 180 found this helpful
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Where is the rest of my order?
39 out of 159 found this helpful
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What happens if I'm not in when my delivery arrives?
41 out of 57 found this helpful
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How do I select Next Day UK DPD delivery?
51 out of 89 found this helpful
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How do I select Royal Mail Standard delivery?
109 out of 141 found this helpful
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How do I select Royal Mail Standard delivery to the Channel Islands?
5 out of 5 found this helpful
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How do I select Precise UK DPD delivery?
15 out of 16 found this helpful
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How do I select Next Day Northern Ireland delivery?
4 out of 9 found this helpful
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How do I select BFPO (British Forces Post Office) delivery?
3 out of 5 found this helpful
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What countries/regions do you deliver to?
26 out of 70 found this helpful
Q
Will the weather delay my order?
3 out of 6 found this helpful
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I haven’t received my parcel, but the tracking says it’s been delivered?
5 out of 17 found this helpful
Q
Why don’t I qualify for free next day delivery?
114 out of 236 found this helpful
Q
Can I get my parcel delivered on Sundays or bank holidays?
11 out of 15 found this helpful