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  3. Delivery
Delivery
  • Q
    Why can't I track my order with Yodel/Collect +?
    8 out of 94 found this helpful
  • Q
    What are my delivery options?
    1645 out of 2957 found this helpful
  • Q
    How to add a what3words address to your DPD app account
    4 out of 6 found this helpful
  • Q
    My order and return
    1119 out of 3446 found this helpful
  • Q
    Why don’t I qualify for free delivery?
    368 out of 803 found this helpful
  • Q
    Where is my order?
    148 out of 4429 found this helpful
  • Q
    How do I select Next Day UK delivery?
    224 out of 363 found this helpful
  • Q
    How do I select Express delivery?
    93 out of 139 found this helpful
  • Q
    How do I select Standard delivery?
    512 out of 686 found this helpful
  • Q
    How do I track my order?
    114 out of 527 found this helpful
  • Q
    I am missing an item from my order, what do I do?
    254 out of 1665 found this helpful
  • Q
    The tracking shows my order as being delivered, but I haven’t received it
    156 out of 824 found this helpful
  • Q
    What happens if I'm not in when my delivery arrives?
    77 out of 137 found this helpful
  • Q
    How do I select Precise UK DPD delivery?
    40 out of 60 found this helpful
  • Q
    How do I select delivery to the Channel Islands?
    13 out of 18 found this helpful
  • Q
    What delivery methods are free with a Delivery Pass?
    26 out of 43 found this helpful
  • Q
    How do I select BFPO (British Forces Post Office) delivery?
    38 out of 53 found this helpful
  • Q
    Can I get my parcel delivered on Sundays or bank holidays?
    17 out of 25 found this helpful
  • Q
    What countries/regions do you deliver to?
    77 out of 232 found this helpful
  • Q
    How do I purchase a New Look Delivery Pass?
    3 out of 21 found this helpful
  • Q
    Will my Delivery Pass renew automatically each year?
    16 out of 22 found this helpful

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