Delivery – Help Centre Home

Q
What are my delivery options?
312 out of 581 found this helpful
Q
Why is my order taking longer than expected to reach me?
1 out of 14 found this helpful
Q
How do I track my order?
22 out of 54 found this helpful
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Where is my order?
19 out of 508 found this helpful
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The tracking shows my order as being delivered, but I haven’t received it?
42 out of 172 found this helpful
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Where is the rest of my order?
32 out of 135 found this helpful
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What happens if I'm not in when my delivery arrives?
35 out of 49 found this helpful
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How do I select Next Day UK DPD delivery?
49 out of 80 found this helpful
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How do I select Royal Mail Standard delivery?
95 out of 119 found this helpful
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How do I select Royal Mail Standard delivery to the Channel Islands?
4 out of 4 found this helpful
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How do I select Precise UK DPD delivery?
14 out of 15 found this helpful
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How do I select Next Day Northern Ireland delivery?
4 out of 7 found this helpful
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How do I select BFPO (British Forces Post Office) delivery?
3 out of 4 found this helpful
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What countries/regions do you deliver to?
24 out of 65 found this helpful
Q
Will the weather delay my order?
3 out of 6 found this helpful
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I haven’t received my parcel, but the tracking says it’s been delivered?
3 out of 13 found this helpful
Q
Why don’t I qualify for free next day delivery?
110 out of 228 found this helpful
Q
Can I get my parcel delivered on Sundays or bank holidays?
10 out of 14 found this helpful