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  3. Delivery
Delivery
  • Q
    What are my delivery options?
    3057 out of 5860 found this helpful
  • Q
    Why don’t I qualify for free delivery or collection?
    760 out of 1648 found this helpful
  • Q
    Where is my order?
    547 out of 19570 found this helpful
  • Q
    How do I select Next Day UK delivery?
    497 out of 837 found this helpful
  • Q
    How do I select Standard delivery?
    873 out of 1171 found this helpful
  • Q
    How do I track my order?
    184 out of 1091 found this helpful
  • Q
    The tracking shows my order as being delivered, but I haven’t received it
    526 out of 2524 found this helpful
  • Q
    What happens if I'm not in when my delivery arrives?
    291 out of 836 found this helpful
  • Q
    How do I select delivery to the Channel Islands?
    16 out of 24 found this helpful
  • Q
    What delivery/returns methods are free with a Delivery Pass?
    52 out of 174 found this helpful
  • Q
    How do I select BFPO (British Forces Post Office) delivery?
    49 out of 69 found this helpful
  • Q
    How do I purchase a New Look Delivery Pass?
    26 out of 114 found this helpful
  • Q
    Will my Delivery Pass renew automatically each year?
    23 out of 41 found this helpful
  • Q
    International Closure FAQS
    23 out of 113 found this helpful
  • Q
    Delivery & Collection
    502 out of 2033 found this helpful

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