Delivery – Help Centre Home

Q
How will the Royal Mail strikes affect my order?
28 out of 54 found this helpful
Q
What are my delivery options?
1797 out of 3269 found this helpful
Q
When is the last date that I can order before Christmas?
82 out of 116 found this helpful
Q
How to add a what3words address to your DPD app account
4 out of 11 found this helpful
Q
Why don’t I qualify for free delivery?
407 out of 885 found this helpful
Q
Where is my order?
164 out of 5135 found this helpful
Q
How do I select Express delivery?
130 out of 198 found this helpful
Q
How do I select Standard delivery?
594 out of 786 found this helpful
Q
How do I track my order?
117 out of 559 found this helpful
Q
I am missing an item from my order, what do I do?
286 out of 1913 found this helpful
Q
The tracking shows my order as being delivered, but I haven’t received it
189 out of 992 found this helpful
Q
What happens if I'm not in when my delivery arrives?
78 out of 154 found this helpful
Q
How do I select Nominated Day UK DPD delivery?
52 out of 82 found this helpful
Q
How do I select delivery to the Channel Islands?
14 out of 20 found this helpful
Q
What delivery methods are free with a Delivery Pass?
28 out of 46 found this helpful
Q
How do I select BFPO (British Forces Post Office) delivery?
40 out of 55 found this helpful
Q
Can I get my parcel delivered on Sundays or bank holidays?
19 out of 28 found this helpful
Q
What countries/regions do you deliver to?
83 out of 261 found this helpful
Q
How do I purchase a New Look Delivery Pass?
3 out of 25 found this helpful
Q
Will my Delivery Pass renew automatically each year?
17 out of 25 found this helpful