Delivery – Help Centre Home

Q
Will COVID-19 (Coronavirus) affect my delivery?
261 out of 278 found this helpful
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What are my delivery options?
523 out of 928 found this helpful
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Why is my order taking longer than expected to reach me?
4 out of 54 found this helpful
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How do I track my order?
28 out of 66 found this helpful
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Where is my order?
28 out of 601 found this helpful
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Why can't I select Next Day delivery for tomorrow?
14 out of 35 found this helpful
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The tracking shows my order as being delivered, but I haven’t received it?
50 out of 187 found this helpful
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Where is the rest of my order?
41 out of 167 found this helpful
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What happens if I'm not in when my delivery arrives?
44 out of 60 found this helpful
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How do I select Next Day UK DPD delivery?
69 out of 110 found this helpful
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How do I select Royal Mail Standard delivery?
131 out of 170 found this helpful
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How do I select Royal Mail Standard delivery to the Channel Islands?
7 out of 7 found this helpful
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How do I select Precise UK DPD delivery?
18 out of 20 found this helpful
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How do I select Next Day Northern Ireland delivery?
4 out of 9 found this helpful
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How do I select BFPO (British Forces Post Office) delivery?
7 out of 9 found this helpful
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What countries/regions do you deliver to?
29 out of 80 found this helpful
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I haven’t received my parcel, but the tracking says it’s been delivered?
8 out of 22 found this helpful
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Why don’t I qualify for free next day delivery?
116 out of 241 found this helpful
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Can I get my parcel delivered on Sundays or bank holidays?
12 out of 16 found this helpful