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  2. Collection & Delivery
  3. Delivery
Delivery
  • Q
    What are my delivery options?
    1616 out of 2898 found this helpful
  • Q
    How to add a what3words address to your DPD app account
    3 out of 4 found this helpful
  • Q
    My order and return
    1117 out of 3437 found this helpful
  • Q
    Why don’t I qualify for free delivery?
    359 out of 786 found this helpful
  • Q
    Where is my order?
    147 out of 4298 found this helpful
  • Q
    How do I select Next Day UK delivery?
    218 out of 357 found this helpful
  • Q
    How do I select Express delivery?
    87 out of 128 found this helpful
  • Q
    How do I select Standard delivery?
    507 out of 678 found this helpful
  • Q
    How do I track my order?
    113 out of 522 found this helpful
  • Q
    I am missing an item from my order, what do I do?
    244 out of 1629 found this helpful
  • Q
    The tracking shows my order as being delivered, but I haven’t received it
    154 out of 814 found this helpful
  • Q
    What happens if I'm not in when my delivery arrives?
    77 out of 137 found this helpful
  • Q
    How do I select Precise UK DPD delivery?
    39 out of 58 found this helpful
  • Q
    How do I select delivery to the Channel Islands?
    13 out of 18 found this helpful
  • Q
    What delivery methods are free with a Delivery Pass?
    25 out of 42 found this helpful
  • Q
    How do I select BFPO (British Forces Post Office) delivery?
    38 out of 53 found this helpful
  • Q
    Can I get my parcel delivered on Sundays or bank holidays?
    17 out of 25 found this helpful
  • Q
    What countries/regions do you deliver to?
    76 out of 231 found this helpful
  • Q
    How do I purchase a New Look Delivery Pass?
    3 out of 20 found this helpful
  • Q
    Will my Delivery Pass renew automatically each year?
    15 out of 21 found this helpful

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