Our Returns Policy
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QI've lost my receipt, can I still get a refund?
12 out of 12 found this helpful -
QI've returned my order to store. Why have I only received a refund of my delivery charge?
31 out of 40 found this helpful -
QCan I return sale items?
28 out of 42 found this helpful -
QWhat is your returns policy?
13 out of 35 found this helpful -
QWhat are the time limits for returns?
148 out of 179 found this helpful -
QCan I return items to store which I’ve purchased online?
42 out of 58 found this helpful -
QCan I return online purchases by post?
8 out of 15 found this helpful -
QCan I return items bought with a gift card?
4 out of 10 found this helpful -
QMy purchase has become faulty. What do I do?
33 out of 57 found this helpful -
QWhat are the refund exceptions for purchases?
83 out of 117 found this helpful -
QMy item still has the security tag attached, what do I do?
1 out of 3 found this helpful -
QHow long will my refund take to be processed?
12 out of 23 found this helpful
