Our Returns Policy
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QWhat is your returns policy?
315 out of 617 found this helpful -
QWhat are the refund exceptions for purchases?
516 out of 815 found this helpful -
QHow long do I have to return my items?
671 out of 930 found this helpful -
QCan I return sale items?
417 out of 531 found this helpful -
QCan I return items bought with a gift card?
79 out of 127 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
10 out of 18 found this helpful -
QThe security tag has been left on, what do I do?
26 out of 87 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
3 out of 3 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful