Our Returns Policy
-
QWhat is your returns policy?
444 out of 836 found this helpful -
QHow long do I have to return my items?
702 out of 980 found this helpful -
QWhat are the refund exceptions for purchases?
585 out of 937 found this helpful -
QCan I return sale items?
504 out of 636 found this helpful -
QCan I return items bought with a gift card?
98 out of 162 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
11 out of 24 found this helpful -
QThe security tag has been left on, what do I do?
32 out of 136 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
4 out of 4 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 12 found this helpful -
QCan I return pre-loved pieces from Re-Fashion?
0 out of 6 found this helpful
