Our Returns Policy
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QHow does COVID-19 lockdown affect the return of my purchase/order?
1013 out of 1291 found this helpful -
QWhat is your returns policy?
111 out of 261 found this helpful -
QWhat are the refund exceptions for purchases?
356 out of 510 found this helpful -
QWhat are the time limits for returns?
577 out of 755 found this helpful -
QCan I return sale items?
247 out of 328 found this helpful -
QCan I return a Brand item purchased online to a New Look store?
194 out of 355 found this helpful -
QCan I return items bought with a gift card?
51 out of 82 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
5 out of 7 found this helpful -
QMy item still has the security tag attached, what do I do?
12 out of 49 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful
