Our Returns Policy
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QWhat is your returns policy?
352 out of 671 found this helpful -
QWhat are the refund exceptions for purchases?
538 out of 851 found this helpful -
QHow long do I have to return my items?
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QCan I return sale items?
439 out of 558 found this helpful -
QCan I return items bought with a gift card?
85 out of 134 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
10 out of 20 found this helpful -
QThe security tag has been left on, what do I do?
27 out of 92 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
4 out of 4 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful