Our Returns Policy
-
QWhat is your returns policy?
197 out of 407 found this helpful -
QWhat are the refund exceptions for purchases?
423 out of 634 found this helpful -
QWhat are the time limits for returns?
636 out of 851 found this helpful -
QCan I return a Brand item purchased online to a New Look store?
254 out of 542 found this helpful -
QCan I return sale items?
333 out of 432 found this helpful -
QCan I return items bought with a gift card?
67 out of 105 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
8 out of 12 found this helpful -
QMy item still has the security tag attached, what do I do?
20 out of 72 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
2 out of 2 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful
