Our Returns Policy
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QWhat is your returns policy?
142 out of 324 found this helpful -
QWhat are the refund exceptions for purchases?
384 out of 569 found this helpful -
QWhat are the time limits for returns?
619 out of 822 found this helpful -
QCan I return a Brand item purchased online to a New Look store?
232 out of 430 found this helpful -
QCan I return sale items?
285 out of 377 found this helpful -
QCan I return items bought with a gift card?
59 out of 96 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
6 out of 8 found this helpful -
QMy item still has the security tag attached, what do I do?
17 out of 69 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
1 out of 1 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful
