Our Returns Policy
-
QCan I get a PayPal refund in store?
3 out of 6 found this helpful -
QI've lost my receipt, can I still get a refund?
18 out of 20 found this helpful -
QI've returned my order to store. Why have I only received a refund of my delivery charge?
36 out of 48 found this helpful -
QCan I return sale items?
43 out of 63 found this helpful -
QWhat is your returns policy?
25 out of 62 found this helpful -
QWhat are the time limits for returns?
198 out of 241 found this helpful -
QHow do I return an order to a New Look store?
155 out of 187 found this helpful -
QCan I return online purchases by post?
8 out of 18 found this helpful -
QCan I return items bought with a gift card?
6 out of 14 found this helpful -
QMy purchase is faulty. What do I do?
45 out of 84 found this helpful -
QWhat are the refund exceptions for purchases?
116 out of 160 found this helpful -
QMy item still has the security tag attached, what do I do?
2 out of 7 found this helpful -
QHow long will it take for my refund to be processed?
73 out of 188 found this helpful
