Our Returns Policy
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QWhat is your returns policy?
233 out of 476 found this helpful -
QWhat are the refund exceptions for purchases?
456 out of 693 found this helpful -
QWhat are the time limits for returns?
645 out of 885 found this helpful -
QHow do I return a Branded Item?
273 out of 607 found this helpful -
QCan I return sale items?
349 out of 453 found this helpful -
QCan I return items bought with a gift card?
74 out of 115 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
8 out of 13 found this helpful -
QMy item still has the security tag attached, what do I do?
24 out of 78 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
3 out of 3 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 10 found this helpful
