Our Returns Policy
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QWhat is your returns policy?
425 out of 804 found this helpful -
QHow long do I have to return my items?
700 out of 978 found this helpful -
QWhat are the refund exceptions for purchases?
576 out of 924 found this helpful -
QCan I return sale items?
501 out of 631 found this helpful -
QCan I return items bought with a gift card?
94 out of 156 found this helpful -
QCan I return a New Look item purchased through another retailer to you?
11 out of 24 found this helpful -
QThe security tag has been left on, what do I do?
31 out of 127 found this helpful -
QCan a BFPO customer request a VAT refund for an online purchase?
4 out of 4 found this helpful -
QCan an ROI citizen claim a refund of VAT for a purchase made in store whilst visiting the UK?
3 out of 12 found this helpful -
QCan I return pre-loved pieces from Re-Fashion?
0 out of 6 found this helpful
