Terms & Conditions and Privacy Notice

Accessibility Statement

• How do I contact you?
• Do you need help with website accessibility?
• Who are the New Look Customer Care Team?

Our complaints policy

• How do I make a complaint?

Privacy

• Privacy
• How do I unsubscribe from marketing emails?

Security

• What do I do if I suspect fraudulent activity on my New Look account?
• Security

Cookies

• Cookies

Terms and Conditions

• Win a New Look outfit of your choice, Facebook Competition - T's & C's
• Win a £500 New Look e-giftcard, Instagram/TikTok Competition - T's & C's
• 20% off for Students - T's & C's
• Free Standard Delivery to Home or Store through the app - T's & C's
• Up to 70% off sale T's & C's
• 20% off when you spend £40 - T's & C's

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Right to cancel

• Right to cancel request form
• What are my cancellation rights?