Ordering & Payment
- Can I cancel or amend my order?
- How do I place an order?
- Which BRANDS can I shop at New Look?
- How do I find an item on the website?
- Can I change my delivery address once I’ve placed my order?
- How do I log in to my account?
Promotions and Discounts
- Can I still use my Store Card?
- What payment methods can I use online?
- Why has my payment declined?
- PayPal Pay in 3
- When is the payment processed for my order?
- How do I know my payment is secure?