How to return
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QHow do I return my order?
6042 out of 16423 found this helpful -
QHow do I return an order to a New Look store?
3041 out of 4890 found this helpful -
QI don't have my returns form, can I still return?
1136 out of 1747 found this helpful -
QCan I return a gift?
15 out of 58 found this helpful -
QHow do I use an in-store returns kiosk?
33 out of 63 found this helpful -
QCan I return two orders in the same parcel?
33 out of 72 found this helpful -
QI need to return my order in more than one parcel, do I need multiple returns labels?
18 out of 89 found this helpful -
QIs there a collection option for my return?
293 out of 597 found this helpful -
QHow do I track my return?
114 out of 519 found this helpful -
QI didn't receive an email with my returns label, how do I access this?
10 out of 230 found this helpful -
QHow do I get free returns with my delivery pass?
3 out of 14 found this helpful -
QWhy isn't the portal recognising my details?
11 out of 351 found this helpful -
QI checked out as a guest, can I create a returns label?
35 out of 78 found this helpful -
QMy email address is wrong on my order, how do I create a returns label?
4 out of 21 found this helpful -
QHow do I return a branded Item?
669 out of 1528 found this helpful -
QCan I get a refund for my returns label?
3 out of 32 found this helpful -
QHow do I return an in store purchase?
379 out of 956 found this helpful -
QWhy do I need to package my items if I am returning to store?
12 out of 23 found this helpful -
QMy item is faulty. What do I do?
493 out of 1660 found this helpful -
QCan I return my order in more than one parcel?
151 out of 290 found this helpful -
QCan I get an exchange for my online purchase?
719 out of 1313 found this helpful -
QReturns & Refunds
922 out of 5148 found this helpful